Annette Chavez
Sahuarita,Arizona
Summary
Experienced nurse leader with over 23 years of practice in healthcare. Focused on improving the delivery of healthcare within the community. Excellent communication skills with a passion for improving patient experience and outcomes. Has demonstrated an ability to lead and empower outstanding healthcare teams. Developed educational materials for patients as well as onboarding and existing staff. Excellent reputation for eliminating barriers to healthcare and increasing patient and staff satisfaction. Consistent focus on increasing cost savings by ensuring delivery of appropriate level of care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Independent Contractor – Forensic Nurse Examiner
CODAC
09.2019 - Current
- Performed post-sexual abuse and strangulation exams on patients of sexual and domestic violence.
- Collaborates with law enforcement to ensure evidence is transferred within chain of custody protocols.
- Collaborates with emergency department medical staff to ensure patient receives medication in accordance with CDC’s Sexually Transmitted Infections (STI) Treatment Guidelines.
- Develops plan of care to support appropriate follow-up care as needed.
Quality Improvement Manager
P3 HEALTH PARTNERS ARIZONA
08.2019 - 04.2021
- Provided leadership and support in establishing Quality Performance Initiatives at market level.
- Created at home-testing initiative for Developed patient follow-up project for Humana MA population who participated in at-home testing initiative
- Developed care coordination project for BCBS AZ, Humana, and UHC MA high-risk patients to decrease ED utilization and hospitalizations.
- Developed and implemented guidelines for provider practices to increase rates of completed preventative screenings.
- Created patient and provider-facing education regarding HEDIS/STAR measures.
Antepartum / Postpartum Manager
BANNER UNIVERSITY MEDICAL CENTER
11.2018 - 09.2019
- Oversaw daily activities and interactions with patients on daily rounds.
- Led cultural transformation practices to improve quality of nursing care, promote positive patient experiences, and provide cost-effective environment for patient care.
- Developed staff educational materials to streamline information provided to patients.
- Conducted quarterly performance evaluations to support development programs for staff career advancement.
- Performed employee counseling and initiates disciplinary process when necessary.
Care Coordination Manager
EL RIO HEALTH
12.2013 - 11.2018
- Departmental leadership for 35 RN Care Coordinators (RNCC’s) and 8 medical assistants (MA’s) across multiple locations of FQHC including nursing staff for internal medicine, family practice, and pediatrics.
- Departmental leadership of 24/7 telephone triage nurse services.
- Developed annual budgets for discharge care, care coordination, and telephone triage departments.
- Developed a Discharge Care Clinic to allow for extended follow-up appointments.
- Collaborated with multiple health plans and Tucson Fire Department to determine high-risk patient populations and patients with frequent utilization of emergency departments.
- Developed discharge phone queue, to allow for hospital staff to reach discharge team directly, resulting in improved efficiency and increased awareness of patient hospitalizations.
- Developed training programs for new nursing staff, nurse interns, and medical assistants
- Collaborated with Health Information Exchange (HIE) to develop reports identifying patient admissions to healthcare facilities in real-time.
- Created policies and procedures to support staff and ensure safest delivery of nursing care
- Selected by Senior Leadership as a cultural transformation facilitator.
Registered Nurse
ST JOSEPH’S HOSPITAL
05.2000 - 11.2013
- Provided care to high acuity patients including patients requiring ventilation, central line management, chest tubes, and age-appropriate developmental care.
- Organized nursing care and environmental factors to prevent late-onset sepsis (LOS).
- Collaborated with intra-disciplinary team to ensure successful transition from hospital.
- As charge nurse, issued patient assignments to staff with consideration of patio ratios and patient acuity.
- Attended high-risk deliveries in preparation of transfer to NICU.
Registered Nurse
OCOTILLO PEDIATRICS
05.2008 - 08.2012
- Performed physical examinations and preventative health measures, recorded physical findings, and formulated plan of care based on patient’s condition.
- Educated parents to normal childhood developmental milestones.
- Coordinated post-hospital follow-up with parents, specialists, and additional providers.
- Organized workflow for office with Vaccines for Children (VFC) program.
- Completed telephone triage daily to determine level of care required for patients.
Education
Post-Master's Family Nurse Practitioner -
GRAND CANYON UNIVERSITY
Phoenix, AZ10.2023
Master’s - nursing leadership, Healthcare Systems
GRAND CANYON UNIVERSITY
Phoenix, AZ03.2014
Bachelor’s - Science of Nursing
GRAND CANYON UNIVERSITY
Phoenix, AZ05.2007
Associates Degree - Nursing
PIMA COMMUNITY COLLEGE
Tucson, AZ05.2000
Skills
- Proficient with multiple EMR’s (Cerner, EPIC, NextGen, and EMA)
- Proficient with Microsoft Office applications including Excel and PowerPoint
- Experienced with care management software including i2i, Health BI, Excelerate, and EZ-Care
- Experienced in providing trauma-informed care
Affiliations
International Association of Forensic Nurses (Member) 2017 to present.
American Nurse Association (Member) 2017 to present.
Arizona Nurses Association (Member) 2016 to present.
Certification
RN License
Laser Technican
Timeline
Independent Contractor – Forensic Nurse Examiner
CODAC
09.2019 - Current
Quality Improvement Manager
P3 HEALTH PARTNERS ARIZONA
08.2019 - 04.2021
Antepartum / Postpartum Manager
BANNER UNIVERSITY MEDICAL CENTER
11.2018 - 09.2019
Care Coordination Manager
EL RIO HEALTH
12.2013 - 11.2018
Registered Nurse
OCOTILLO PEDIATRICS
05.2008 - 08.2012
Registered Nurse
ST JOSEPH’S HOSPITAL
05.2000 - 11.2013
Post-Master's Family Nurse Practitioner -
GRAND CANYON UNIVERSITY
Master’s - nursing leadership, Healthcare Systems
GRAND CANYON UNIVERSITY
Bachelor’s - Science of Nursing
GRAND CANYON UNIVERSITY
Associates Degree - Nursing
PIMA COMMUNITY COLLEGE
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