Annette Cutler
Washington
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Assembly Line Worker
ITW Medical
06.2023 - 03.2024
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Specialist II (charge Nurse)
American Red Cross Blood Services
01.2007 - 01.2022
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Packaged and shipped specimens to central lab daily.
- Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
- Promoted a positive atmosphere within the workplace through active participation in staff meetings and team-building activities.
- Used personal protective equipment correctly to protect coworkers and patients.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Verified proper storage and transportation of specimens to laboratories.
- Assisted in training and onboarding new phlebotomists.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Combat Medical Specialist/Administrative Specialist
US Army
10.1985 - 06.2008
- Reduced recovery time for injured personnel by administering appropriate treatments and medications in accordance with established protocols.
- Enhanced team efficiency by conducting thorough medical equipment inventory checks and maintaining supply levels.
- Conducted regular preventive health screenings for fellow service members, identifying potential health concerns early to improve overall wellness.
- Managed field medical facilities during deployments, ensuring proper setup, sanitation, and operational readiness under challenging conditions.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Contributed to medical evacuations and transport of patients to other medical facilities.
- Placed patients on backboards or stretchers to safely load into ambulance.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Established administrative work procedures to track staff's daily tasks.
Customer Service Representative
Hamilton Beach Call Center
02.2005 - 01.2007
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
High School Diploma -
Parma High School
Parma, ID06-1984
Skills
- Product assembly
- Assembly and production
- Hand and power tools
- Production lines
- Hand-eye coordination
- Product inspection
Timeline
Assembly Line Worker
ITW Medical
06.2023 - 03.2024
Specialist II (charge Nurse)
American Red Cross Blood Services
01.2007 - 01.2022
Customer Service Representative
Hamilton Beach Call Center
02.2005 - 01.2007
Combat Medical Specialist/Administrative Specialist
US Army
10.1985 - 06.2008
High School Diploma -
Parma High School
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