Annette Davis
Raleigh,NC
Summary
Detail-oriented Administrative Assistant with experience in scheduling, patient record management, and billing processes. Skilled in utilizing EHR systems and Microsoft Office Suite to optimize office workflow and ensure accurate documentation. Contributed to efficient office operations during internship at Fortis College.
Overview
7
7
years of professional experience
Work History
CNA/Customer Service
Waltonwood Lake Boone
Raleigh NC
05.2025 - 07.2026
- Assisted nursing staff with medical procedures and patient monitoring.
- Documented vital signs and reported changes in patient conditions.
- Provided compassionate care to residents in daily living activities.
CNA/Customer Service
Okam Healthcare Agency
Raleigh NC
03.2026 - 05.2026
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with healthcare team to develop individualized care plans.
CNA/Customer Service
Calyx Assisted Living
Raleigh NC
04.2025 - 05.2025
- Maintained cleanliness and safety of resident living areas and common spaces.
- Supported mobility and transportation of residents within the facility safely.
CNA/Customer Service
Cadence North Hills
Raleigh NC
01.2025 - 03.2025
- Collaborated with healthcare teams to ensure comprehensive resident care plans.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Monitored patient conditions and reported findings to healthcare staff. unusual symptoms and changes to charge nurse.
CNA/Customer Service
Sunrise Senior Living
Raleigh NC, GA
12.2022 - 12.2024
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted residents with daily living activities and personal care tasks.
- Documented patient care information accurately in electronic health records.
Data Entry Specialist
Iron Mountain
Morrisville, NC, FL
09.2023 - 08.2024
- Entered data into company databases accurately and efficiently.
- Completed accurate and efficient data entry and database updates to support business operations.
- Identified, corrected, and reported data entry errors.
- Scanned documents into the company's database system using optical character recognition software.
CNA/Customer Service
Affordable Healthcare Agency
Marietta, GA
10.2019 - 09.2020
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted residents with daily living activities and personal hygiene.
- Documented patient care activities in electronic health records accurately.
Education
Pit Clerk/Data Entry
Casino Career Institute
Atlantic New Jersey04.1989
Medical Assistant
Fortis College
Smyrna, GA08.2021
Skills
- Database management
- Electronic health record management
- Time management
- Accuracy and attention to detail
- Multi-tasking
- Patient communication
- Healthcare ethics
- Patient advocacy
Timeline
CNA/Customer Service
Okam Healthcare Agency
03.2026 - 05.2026
CNA/Customer Service
Waltonwood Lake Boone
05.2025 - 07.2026
CNA/Customer Service
Calyx Assisted Living
04.2025 - 05.2025
CNA/Customer Service
Cadence North Hills
01.2025 - 03.2025
Data Entry Specialist
Iron Mountain
09.2023 - 08.2024
CNA/Customer Service
Sunrise Senior Living
12.2022 - 12.2024
CNA/Customer Service
Affordable Healthcare Agency
10.2019 - 09.2020
Pit Clerk/Data Entry
Casino Career Institute
Medical Assistant
Fortis College