Annette Garcia
Chico,CA
Summary
Experience working in hectic environments and seeking to expand my skills. Dependable student with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Critical Care Vet Assistant
Veterinary Specialty Hospital of San Diego
Sorrento Valley , CA
07.2020 - 12.2023
- Provided excellent service and attention to customers when speaking to them about their pets.
- Obtained medical history's and spoke to clients about their pets.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Stayed calm and collective during difficult conversations or moments with owners.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our patients and clients needs.
- Greeted customers upon arrival at the clinic; provided assistance with paperwork related to admissions or discharges.
Vet Assistant
Helen Woodward Animal Center
Rancho Santa Fe , CA
06.2022 - 07.2023
- Educated clients on proper care of pet and how to administer medications at home.
- Spoke with clients about any medical concerns that they might have had with newly adopted pet.
- Provided emotional support to pet owners when needed.
- Recorded patient histories, patient observations, treatments, and medications administered.
- Worked with the forster parents to go over discharges and important medical information regarding the patient.
Animal Care Technician
Helen Woodward Animal Center
Rancho Santa Fe , CA
12.2019 - 05.2020
- Performed daily care, including feeding, watering and disinfecting animal kennels.
- Helping the medical department clean and disinfect animals that were in isolation rooms.
- Worked with dog trainers to help rehabilitate behavior animals.
- Guided potential adopters to connect and adopt appropriate animal based on clients lifestyle.
- Spoke to clients about the importance of proper animal care and answered any clarifying questions or concerns.
Front Desk Receptionist and Yard Attendant
Camp Run-A-Mutt
San Marcos , CA
08.2017 - 12.2019
- Worked to maintain a safe play environment for dogs of all sizes and breeds during daycare and boarding stay.
- Greeted customers as they dropped off their pets for boarding or daycare.
- Answered incoming calls and provided information to current and new clients about our facility.
- Scheduled grooming, boarding and training appointments for new and reoccurring customers.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Bachelor of Science - Animal Science
California State University - Chico
Chico, CA01-2026
High School Diploma -
High Tech High North County
San Marcos, CA06.2017
Some College (No Degree) - Biology
Palomar College
San Marcos, CASkills
- Bilingual: Can read and write ( Spanish and English at a native level)
- Guest Services
- Payment Collection
- Customer Service
- Positive and Professional
- Merchandise Restocking
Certification
- NAVTA Approved Vet Assistant Certificate- June 2020
- Recover Initiative Certified in Basic Life Support and Advance Life Support - August 2023
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Vet Assistant
Helen Woodward Animal Center
06.2022 - 07.2023
Emergency Critical Care Vet Assistant
Veterinary Specialty Hospital of San Diego
07.2020 - 12.2023
Animal Care Technician
Helen Woodward Animal Center
12.2019 - 05.2020
Front Desk Receptionist and Yard Attendant
Camp Run-A-Mutt
08.2017 - 12.2019
Bachelor of Science - Animal Science
California State University - Chico
High School Diploma -
High Tech High North County
Some College (No Degree) - Biology
Palomar College
- NAVTA Approved Vet Assistant Certificate- June 2020
- Recover Initiative Certified in Basic Life Support and Advance Life Support - August 2023
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