Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annette Goetz

Vermilion

Summary

Dynamic small business owner with a proven track record in customer relations and business management. At Green Circle Growers, I enhanced operational efficiency and fostered strong client relationships, driving repeat business. Skilled in budgeting and team leadership, I consistently delivered exceptional service and maintained high-quality standards.

Overview

13
13
years of professional experience

Work History

Cleaning Businesses Owner

Self Employed Web
09.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.

Laborer for Shipping and Crew Leader

Green Circle Growers
11.2012 - 09.2014
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.

Education

High School Diploma -

Berea High
Berea, OH

Business -

LCCC
Lorain, OH

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management

Timeline

Cleaning Businesses Owner

Self Employed Web
09.2017 - Current

Laborer for Shipping and Crew Leader

Green Circle Growers
11.2012 - 09.2014

High School Diploma -

Berea High

Business -

LCCC

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