Detail-oriented professional with strong cash handling expertise and a proven track record in ensuring compliance and accuracy. Committed to maintaining integrity and professionalism in all transactions.
Overview
42
42
years of professional experience
Work History
USPS Private Contractor
Independently Employed
Davenport, WA
03.2020 - Current
Self-motivated, with a strong sense of personal responsibility.
Managed daily route planning to optimize delivery efficiency and reduce delays.
Delivered mail and packages accurately to designated routes, ensuring timely service.
Trained new mail carriers on delivery protocols and safety procedures, enhancing team performance.
Coordinated with postal management to streamline operations and enhance service quality.
Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
Special Education Paraprofessional /School Bus Driver
Davenport School District
Davenport, WA
08.2017 - 08.2024
Supported individualized education plans by providing tailored assistance to students with diverse learning needs.
Collaborated with teachers to implement instructional strategies that enhance student engagement and understanding.
Monitored student progress, documenting observations to inform adjustments in teaching approaches and strategies.
Facilitated communication between students, educators, and parents to ensure alignment on academic goals and support services.
Assisted in maintaining a structured classroom environment, promoting positive behavior and effective learning experiences.
Delivered targeted interventions for students requiring additional support, fostering academic growth and confidence.
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Interacted physically and verbally with students throughout each day.
Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Assisted teachers in implementing individualized education plans for students with diverse learning needs.
Soft Count Team Member
Two Rivers Casino
Davenport, WA
04.2017 - 08.2017
Assisted in counting and verifying cash from gaming operations to ensure accuracy.
Operated bill counting machines to streamline cash handling
Collaborated with team members to reconcile discrepancies during cash audits.
Documented daily cash counts and reported findings to management for review.
Ensured secure handling of large amounts of cash, minimizing risk of theft or misplacement.
Maintained accurate records of soft count activities, ensuring proper documentation and compliance with regulations.
Executed daily responsibilities diligently while adhering to strict regulatory guidelines set forth by gaming authorities.
Demonstrated professionalism while interacting with casino personnel across departments during transfer of funds.
Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
Truck Driver
Envirocon
Soda Springs, ID
07.2016 - 10.2016
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Operated haul truck to transport materials across job site efficiently.
Para Educator Special Education / Bus Driver
Prosser School District
Prosser, WA
08.2000 - 08.2016
Supported students with individualized learning plans, fostering academic growth and engagement.
Collaborated with teachers to modify instructional materials for diverse learning needs.