Summary
Overview
Work History
Education
Skills
Timeline
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Jake Moore

Costa Mes,CA

Summary

Dedicated and reliable, with a proven track record at Kona Ice and Miguel Jr's. for exceptional customer service and multitasking abilities. Expert in cash handling and maintaining sanitation standards, I consistently exceed customer expectations. My cooperative attitude and strong work ethic have been key to providing outstanding experiences, earning positive feedback from both patrons and management.

Overview

5
5
years of professional experience

Work History

Private Contractor- Customer Service

Kona Ice
07.2024 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Able to operate and drive Kona Ice Truck to designated location of event
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Provided exceptional customer service, consistently receiving positive feedback from patrons and management alike.

Front of House Cashier and Worker

Miguel Jr's.
03.2023 - Current
  • Exceeded customer expectations by consistently delivering accurate orders with a friendly demeanor, resulting in positive feedback and repeat business.
  • Managed high-volume periods with ease, maintaining composure under pressure and minimizing wait times for guests.
  • Maintained a clean and organized workspace
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with other team members during shift transitions to maintain a seamless flow of service for customers at the drive-thru window.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Handled cash, credit card, and gift card transactions securely while adhering to all company protocols and guidelines.

Kids Games Junior Counselor

Beach Cities Church
06.2019 - 06.2019

Volunteer Work:

  • Planned fun and collaborative activities for ages 6 to 11 that resulted in teamwork and learning
  • Helped team of Junior Counselors provide creative, age-appropriate activities and games.
  • Worked well with staff to ensure positive participation with campers

Education

Chapman University
Orange, CA
06.2028

Skills

  • Strong Work Ethic
  • Cash Handling
  • Customer Relations
  • Cleaning and sanitizing
  • Honest and Dependable
  • Multitasking Abilities
  • Cooperative Attitude
  • Accuracy of order taking and packaging
  • Reliability and punctuality
  • Time management

Timeline

Private Contractor- Customer Service

Kona Ice
07.2024 - Current

Front of House Cashier and Worker

Miguel Jr's.
03.2023 - Current

Kids Games Junior Counselor

Beach Cities Church
06.2019 - 06.2019

Chapman University
Jake Moore