Annette Landry
Croswell
Summary
Resourceful management skills, multitasking strengths and leadership skills for over 20 years. Goal oriented while focusing on customer service and associate needs. Effectively motivates employees performance to achieve sales, credit, special order goals. Observes reports to increase sales profits. Coordinates floor moves to comply with seasonal transitions, company standards and policies towards a positive culture.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
30
30
years of professional experience
Work History
Beauty associate/Key Holder Supervisor
JCPenney
Fort Gratiot
11.2024 - Current
- Assisted customers with product selections and beauty consultations.
- Maintained cleanliness and organization of beauty product displays.
- Demonstrated makeup application techniques to enhance customer experiences.
Key Team Lead/Assistant Manager
Dunham's Sports
Fort Gratiot
02.2021 - 02.2023
- Managed store responsibilities within a volume store of $10 million, Giving associates tasks, attending to customer issues, and store cleanliness.
- Count drawers and submit deposits.
- Hired and complete orientations for new associates.
- Completing store set ups by seasons and trends to reach customer demands.
- Submit receivers, scan freight, complete audits on gun forms.
- Contact: Kyle McKenzie 8103575301
Sales Management
Carson's
Fort Gratiot
02.1999 - 08.2018
- Managed departments and store responsibilities including customer service and associate development.
- Recruit, hire and train to company standards and integrity.
- Planned and executed merchandising initiatives, reacting to business trends, planograms, and corporate directives.
- Reached and exceeded sales goals with strategic planning including sales events such as fashion shows, bridal, and kids events that drove in new clientele.
- Oversaw sale sets and price changes.
- Increased credit and ordering culture.
- Contact: Kyle Mckenzie 8103575301
Press Operator
LDM Technologies
Port Huron
09.1996 - 09.1999
- Worked as machine operator where I learned to work fast and efficient.
- Trimmed auto parts while looking for imperfections and packed own product.
Education
Graduated -
Croswell-Lexington High School
Skills
- Leadership
- Communication
- Customer Service
- Strategic Planning
- Critical Thinking
- Visual merchandising
- Team leadership
- Goal-oriented mindset
Timeline
Beauty associate/Key Holder Supervisor
JCPenney
11.2024 - Current
Key Team Lead/Assistant Manager
Dunham's Sports
02.2021 - 02.2023
Sales Management
Carson's
02.1999 - 08.2018
Press Operator
LDM Technologies
09.1996 - 09.1999
Graduated -
Croswell-Lexington High School