Annette Martin
Dietary supervisor /Foster care
SPARTANBURG,SC
Summary
Seasoned professional with a proven track record in nutrition planning and fostering self-care awareness, demonstrated at Akron Children's Hospital. Excelled in enhancing patient satisfaction through tailored meal plans and empathetic patient service. Skilled in life skills teaching and multicultural sensitivity, achieving significant improvements in mentee self-confidence and dietary department efficiency.
Overview
38
38
years of professional experience
Work History
Foster Care Provider/ Adoption
Ohio Menter
175 Montrose West Ave
09.1999 - 07.2018
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
Patient Service Representative
Akron Children's Hospital
One Perkins Square
08.1998 - 07.1999
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Handled customer service inquiries in person, via telephone and through email.
Dietary Manager
National Church Residences
300 East Bath Rd
08.1993 - 12.1995
- Purchased food supplies for department according to budget limitations.
- Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
- Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.
- Developed strong relationships with vendors, resulting in better pricing and more reliable deliveries for necessary supplies.
Dietary Supervisor
Summit County Nursing Home
1134 North Ave
11.1990 - 08.1995
- Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.
- Managed budgetary constraints effectively, ensuring minimal impact on the quality of meals served to patients.
- Promoted healthy eating habits among patients through educational programs, workshops, and one-on-one consultations.
- Organized in-service training sessions for dietary staff members, addressing critical topics such as food safety, sanitation procedures, and nutritional guidelines.
- Implemented a proactive approach to problem-solving within the department by encouraging open dialogue among team members and promoting a culture of continuous improvement.
- Implemented menu rotation schedules that incorporated seasonal ingredients, providing variety while controlling costs.
Dietary Manager
Arbors At Fairlawn
575 S Cleveland Massillion Rd.
08.1990 - 07.1992
- Purchased food supplies for department according to budget limitations.
- Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.
- Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
Dietary Aide/Line Cook
Fairlawn Chateau Nursing Home
200 Wyatt Rd
11.1980 - 09.1987
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
Education
1 Year Program - Dietary Supervisor
Kent State University
Kent, OHAssociate of Arts - Dietetics
University of Akron
Akron, OHHigh School Diploma -
Buchtel High School
1040 Copley Rd07-1988
Skills
- Nutrition planning
- Self-Care Awareness
- Patience and understanding
- Life Skills Teaching
- Multicultural Sensitivity
- Safety Planning
- Activity Planning
Timeline
Foster Care Provider/ Adoption
Ohio Menter
09.1999 - 07.2018
Patient Service Representative
Akron Children's Hospital
08.1998 - 07.1999
Dietary Manager
National Church Residences
08.1993 - 12.1995
Dietary Supervisor
Summit County Nursing Home
11.1990 - 08.1995
Dietary Manager
Arbors At Fairlawn
08.1990 - 07.1992
Dietary Aide/Line Cook
Fairlawn Chateau Nursing Home
11.1980 - 09.1987
1 Year Program - Dietary Supervisor
Kent State University
Associate of Arts - Dietetics
University of Akron
High School Diploma -
Buchtel High School