ANNETTE MCCLENDON
Summary
Knowledgeable Case Manager experienced in coordinating care for those that have been mistreated and seek help. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
17
17
years of professional experience
Work History
Case Manager
A Better Way Services
08.2013 - Current
- Greet those who enter and exit shelter, maintaining confidentiality
- Answers multi-phone line, daily log-ins, reading and posting to Millie
- Assist with referrals and confidentially forms for clients
- Assist with in-takes at, , checking Dot Boxes
- Is SART trained, answers and work the Suicide hot line
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Is a Certified Notary
Deputy Clerk
Delaware County
08.2009 - 05.2011
- Demonstrated being a Team-player
- Well organized
- Scanning files in/out for Courts
- Used Incite to process marriage license, filing confidential files, directing inquires for the public over the phone and at the front counter
- Coordinated incoming/outgoing mail using the Pitney Bowes System, ( able to use their call-center when the system had a problem)
Office Assistant/Janitor
KidzKorner
02.2006 - 08.2006
- Assist with organizing/storing files
- Disposed confidential papers
- Assisted with food preparations, delivering meals to classrooms
- Maintained a clean environment for those who entered/worked at Daycare
Education
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College
MBA - Business Administration And Management
Western Governors University-Online
Salt Lake City, UT10.2016
Bachelor of Science - Legal Studies
Ball State University
12.2014
Skills
- Dependable/Honest/Trustworthy
- Knowledge of Warrant System
- Able to adapt to new surrounding/Knowledge of Legal Terms
- Work independent/Team Player
- Discreet dealing with client files
- Good communication/people skills
- Knowledge of Microsoft, some Excel, and PowerPoint
- Working with the public/Clerk's Office
- Work under supervision of Judge Daily/Judge Dowling
- 2 Internships in Circuit Court Two
- Working with confidential files
- Organizing files prior to hearings/trials
- Typing Data Entries
- Assisting Attorney when needed
- Retrieving/organizing files
Timeline
Case Manager
A Better Way Services
08.2013 - Current
Deputy Clerk
Delaware County
08.2009 - 05.2011
Office Assistant/Janitor
KidzKorner
02.2006 - 08.2006
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College
MBA - Business Administration And Management
Western Governors University-Online
Bachelor of Science - Legal Studies
Ball State University