Annette Musto
Plattsburgh
Summary
Dedicated professional with experience at Adirondack Assist, excelling in patient care and operational efficiency. Mastered defensive driving and confidentiality, enhancing patient satisfaction and safety. Achieved streamlined processes and improved communication, demonstrating exceptional organizational and empathetic skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Non-Emergency Medical Driver
Adirondack Assist
09.2021 - 12.2024
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
- Streamlined patient pick-up and drop-off processes, making efficient use of time and minimizing delays for all parties involved.
- Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
Home Health Aide
Concepts
02.2018 - 09.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
No Degree -
Asbury Park HIgh School
Asbury Park, NJ06-1987
Skills
- Defensive driving
- Confidentiality compliance
- Scheduling appointments
- Vehicle inspection
Certification
- To learn how to take of animals
Animal Science
I went to Cv-Tec so i could become a Veterinary Assistant for 2 years and got my certicate in Animal Science.
Timeline
Non-Emergency Medical Driver
Adirondack Assist
09.2021 - 12.2024
Home Health Aide
Concepts
02.2018 - 09.2021
No Degree -
Asbury Park HIgh School
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