Annette Osteen
Hinesville,GA
Summary
Experienced professional with expertise in purchasing, expediting, and discrepancy analysis. Proven ability to optimize procurement processes and inventory management. Known for a thoughtful and balanced approach to complex challenges. Eager to contribute to a dynamic team by applying strong analytical and vendor management skills.
Work History
Senior Expeditor and Discrepancy Analysis
Dulles Electric & Supply
- Oversaw the expediting process, ensuring timely delivery and accurate fulfillment of orders
- Collaborated with Accounts Payable to resolve invoice discrepancies, advising on payment decisions based on thorough analysis
- Leveraged high agreeableness to mediate between vendors and the purchasing department, fostering strong relationships and ensuring smooth operations
Supervise Purchasing & Receiving, IT department
Rankin's Hardware
- Managed the Purchasing & Receiving department, overseeing payroll and scheduling to ensure operational efficiency
- Conducted preventative maintenance and repairs on IT equipment, contributing to a significant decrease in system downtime
- Developed and facilitated training sessions, enhancing the team’s technical proficiency and service quality
IT Team Leader, Purchasing and Receiving manager
Rankin's Hardware
- Directed technology services for multiple locations, minimizing downtime through effective support and training
- Managed purchasing and inventory for the store, optimizing supply chain operations and cost management
- Cultivated a team-oriented environment, aligning with high extraversion to motivate and lead staff towards achieving departmental goals
Help Desk Technical Support Analysis (TSA)
Sentara Healthcare
- Provided comprehensive desktop and computer support, resolving issues efficiently to maintain high levels of system availability
- Maintained equipment inventory, ensuring resources were readily available for operational needs
- Displayed composure and self-confidence by delivering technical training, enhancing end-user capabilities and fostering Independent problem-solving
Help Desk Technician
Sentara Healthcare
- Delivered technology services across a vast network of medical facilities, ensuring optimal functionality and user satisfaction
- Planned and led bi-monthly training sessions, fostering a culture of continuous learning and improvement
- Provided essential support during system outages, leveraging a high degree of composure to navigate and resolve crises effectively
PCP - Patient Care Partner
Sentara Norfolk General Hospital
- Assisted with complex medical equipment setup and usage, enabling healthcare professionals to focus on direct patient care activities.
- Organized detailed patient records for easy access during rounds or consultations among multidisciplinary teams.
- Fostered a supportive team environment by consistently offering assistance and encouragement to colleagues during challenging situations.
- Performed routine nursing procedures such as wound dressing changes, catheter care, and blood glucose monitoring under the supervision of a registered nurse or physician.
- Administered basic first aid treatments as needed after falls or accidents within the facility.
- Streamlined patient intake process for improved efficiency and reduced wait times.
- Monitored vital signs, recorded accurate patient data, and reported changes in condition to the appropriate healthcare professionals for prompt intervention.
- Participated in ongoing professional development opportunities to stay current on best practices within the healthcare industry.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
ECPI Tech Medical Computer Administration - undefined
Nursing
Skills
- 24-7 Support
- Help Desk Management
- IT Support
- Purchasing & Receiving Management
- System Downtime Minimization
- Purchasing
- Vendor Relationship Management
- Vendor
Accomplishments
- Strategic Inventory Optimization: At Dulles Electric & Supply, restructured the inventory management system, leading to a15% reduction in excess stock and improved turnover rates.
- Efficient Process Implementation: At Rankin's Hardware, introduced a new technology upgrade that increased departmental efficiency by25%, significantly reducing system downtime.
Timeline
Senior Expeditor and Discrepancy Analysis - Dulles Electric & Supply
Supervise Purchasing & Receiving, IT department - Rankin's Hardware
IT Team Leader, Purchasing and Receiving manager - Rankin's Hardware
Help Desk Technical Support Analysis (TSA) - Sentara Healthcare
Help Desk Technician - Sentara Healthcare
Prince Georges Community College - ECPI Tech Medical Computer Administration,
PCP - Patient Care Partner - Sentara Norfolk General Hospital
Prince Georges Community College - , Nursing