Annette Rasmussen
Taylor Ridge,IL
Summary
Detail-oriented and methodical Billing Specialist, and Pharmacy Technician, offering 15 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
15
15
years of professional experience
Work History
Billing Specialist
SmartScripts
Iowa City, IA
01.2021 - 02.2022
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Managed over 50 customer calls per day.
Supervisor
DivvyDose, LLC
Moline, IL
05.2015 - 01.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Lead IV Pharmacy Technician
Coram Healthcare
Davenport, IA
02.2007 - 05.2015
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Processed over 50 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Education
Associate of Science - Nursing
Black Hawk College
Moline, IL06.1992
Skills
- Check Inspection and Validation
- System Updates
- Sales Tickets
- Cost Tracking
- Customer Service & Relationship Building
- Manage workflow processes to ensure fluidity of operational effectiveness
- Maintain communication between branch departments by facilitating daily, weekly & monthly meetings regarding operations & productivity
- Conduct spot quality checks & audits to ensure branch is functioning according to highest level of compliance and regulatory standards
- Managed drug & supply inventories
- Completed new & updated patient profiles, including lists of patient medications
- Records organization and review
- Collection practices
- Billing systems and software
Timeline
Billing Specialist
SmartScripts
01.2021 - 02.2022
Supervisor
DivvyDose, LLC
05.2015 - 01.2021
Lead IV Pharmacy Technician
Coram Healthcare
02.2007 - 05.2015
Associate of Science - Nursing
Black Hawk College
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