Annette Remke
Retail/Sales/Customer Service
Gaffney,SC
Summary
Accomplished Contractor with solid sales history and Customer Service experience. Offering knowledge of developments and marketing, as well as sales strategies. Diligent and charismatic professional proficient in handling business at hand while recognizing others for a job well done.
Directing product demonstrations can be fun if we work as the team. After all, we all are committed to the goal, and that is to meet or exceed our performance goals.
While doing so, we are making good representation of ourselves and our company. This helps build trust and build strong relationships throughout the community.
Overview
16
16
years of professional experience
Work History
Event Specialist/Independent Contractor
Advantage Sales And Marketing LLC
05.2014 - 08.2019
- Closely monitored program success through self-designed processes including overall metrics.
- Made budgets as well as proposals for events including event details such as bookings and guest logistics.
- Monitored problems to define root causes then design systematic approaches to overcome obstacles as well as increase functionality.
- Organized post-production trade shows including any other events while devising strategies, tactics as well as budgets for fiscal-year marketing plans.
- Independently set up display with product for daily feature. Sometimes , product was cooked and prepared. Interaction with customers was great. Ask customer to try samples while being educated on benefits of purchasing as well as using product featured. So, now their friends and family will be educated by purchasing customer. Around Thanksgiving and Christmas there were hundreds of customers to interact with during most six hour shifts.
- When shift was over it was time to clean up areas, including floors because wants to customers could have accidents if floors are left damp. After everything is washed, dried and put into it's proper place, it was time to find Store Manager to sign paperwork to witness that there was indeed, someone their to cover that shift. All information from paperwork was then put into computer and sent to hiring company for approval so check could be cut for that task.
- Demonstrations usually increased sales of featured product by 10-15% in following three weeks.
Business Owner/Operator
J & A Keepsakes
Cincinnati, Ohio
05.2003 - 08.2009
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Used print strategies such as newspaper ads, business catalogs, marketing brochures to capture new customer business.
- Put together realistic budgets based upon costs and fees for effectively operating business.
- Saw, sometimes, more than 50 customers per day in person. Those customers ranged from toddlers to Senior Citizens. All were happy customers.
- Handled phone calls, managed 15 employees, marketing in various ways, including internet and Social Media.
- Goals were raised weekly at least by 10% to make things more challenging.
- Oversaw business budget planning, administration, accounting functions, purchasing along with bi-weekly payroll to handle financial needs.
- Stayed current with market trends to determine optimal pricing of goods along with services to capitalize on emerging opportunities.
- Applied human resources expertise to optimize hiring, training as well as performance.
- Enhanced product awareness by taking pictures of new available product offerings in order to post on company's website as well as media accounts.
- Employed prompt decision-making with in-depth research to resolve issues efficiently as well as effectively.
Education
High School Diploma -
Gaffney Senior High School
Gaffney, SC06.1975
Associate of Arts - Real Estate Broker's License
White's Real Estate School
Spartanburg, SC1987
Skills
- Contract negotiations
- Event sales
- Meeting planning
- Sales Goals
- Product Marketing
- Vendor relationship management
- Branding
- Media relations and Customer Service Relations
- Customer Service, Education, And Counseling
- Customer Service And Support
- Sales And Service-Oriented
- Customer Service Understanding
- Customer Service And Engagement
- Customer Service Standards
- Customer Service And Care
- Customer Service And Communication Skills
- Adherence To High Customer Service Standards
- Pharmaceutical Sales And Services
Timeline
Event Specialist/Independent Contractor
Advantage Sales And Marketing LLC
05.2014 - 08.2019
Business Owner/Operator
J & A Keepsakes
05.2003 - 08.2009
High School Diploma -
Gaffney Senior High School
Associate of Arts - Real Estate Broker's License
White's Real Estate School
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