Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annette Schenk

Chittenango,NY

Summary

Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.

Overview

14
14
years of professional experience

Work History

Team Leader

The Hartford
08.2018 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Sr. Claims Representative

The Hartford
01.2016 - 07.2018

Claims Representative

The Hartford
09.2015 - 12.2016

Customer Service Representative

Vantine Imaging
10.2014 - 08.2015

Claims Representative

The Hartford
06.2011 - 12.2013

Education

National Academy of Optician

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • 6 years in leadership
  • Coaching
  • Effective communication
  • Problem-solving abilities
  • Data analysis
  • Staff management
  • Cross-functional teamwork

Timeline

Team Leader

The Hartford
08.2018 - Current

Sr. Claims Representative

The Hartford
01.2016 - 07.2018

Claims Representative

The Hartford
09.2015 - 12.2016

Customer Service Representative

Vantine Imaging
10.2014 - 08.2015

Claims Representative

The Hartford
06.2011 - 12.2013

National Academy of Optician
Annette Schenk