Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Annette Smith

Tuscaloosa,Al

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Piggly Wiggly Supermarket. Proven ability to enhance customer satisfaction and maintain operational efficiency through clear communication and attention to detail. Recognized for empowering team members and fostering a collaborative environment, ensuring success in fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Buger King
Tuscaloosa, Alabama
10.2024 - 06.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Team Leader

ABM Janitorial Services
10.2023 - 11.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Sales Associate

Piggly Wiggly Supermarket
02.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Checkers Rally's
02.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Housekeeping Room Attendant

InTown Suites
01.2023 - 08.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Receptionist

Bolta
02.2023 - 2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

General Studies

Penn Foster College
Scottsdale, AZ
08-2007

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Cash handling
  • Following instructions

Certification

  • Certified Team Lead , ABM - 1 Year
  • Certified Custodial Technican Training - 6weeks

Interests

  • Enjoy participating in activity] for overall physical and mental well-being
  • Community Cleanup
  • I participate in a variety of outdoor recreational activities

Timeline

Team Member

Buger King
10.2024 - 06.2025

Sales Associate

Piggly Wiggly Supermarket
02.2024 - 09.2024

Cashier

Checkers Rally's
02.2024 - 05.2024

Team Leader

ABM Janitorial Services
10.2023 - 11.2024

Receptionist

Bolta
02.2023 - 2023

Housekeeping Room Attendant

InTown Suites
01.2023 - 08.2023

General Studies

Penn Foster College

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Annette Smith