Annette Umpleby
Brandon,SD
Summary
Safety-conscious School Bus Driver with 6 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results. Hardworking employee enthusiastic about learning every aspect of the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Motor Coach Driver
Windstar Motor Coach
11.2023 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Developed and maintained positive relationships with passengers and other drivers.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
School Bus Driver
Schmitty & Sons
04.2015 - 06.2023
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained MN driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Patient Scheduling Coordinator
Northfield Hospital
02.2015 - 09.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Followed up with patients to reschedule missed appointments.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
Education
Nursing Assistance
Dakota Technical College Rosemount, MN
02.1997
High School Diploma -
Bismarck High School
Bismarck, ND05.1984
Skills
- Inquiry Response
- Creative Solutions
- Corrective Actions
- 24-Foot Bob-Tail Driver
- Map Reading Expertise
- Mobile Devices
- Emergency Situations
Timeline
Motor Coach Driver
Windstar Motor Coach
11.2023 - Current
School Bus Driver
Schmitty & Sons
04.2015 - 06.2023
Patient Scheduling Coordinator
Northfield Hospital
02.2015 - 09.2018
Nursing Assistance
Dakota Technical College Rosemount, MN
High School Diploma -
Bismarck High School