Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Annette Winbush-Thomas

Lafayette,LA

Summary

Diligent and versatile Operations Support Specialist with a diverse background in Banking Brokerage Operations and Nuclear QC/QA Proven capabilities to make effective and long term impacts within Operations. Demonstrated expertise in managing client portfolios, ensuring compliance with regulatory requirements, and streamlining operations. Assisting with testing that involves rigorous inspection, and documentation to maintain the highest standards of safety and quality in nuclear facilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

International Tax & Cost Basis Operations Associate

Charles Schwab
Westlake, TX
10.2021 - Current
  • Provided assistance with inbound complex Tax and Cost basis related questions phone calls
  • Effectively Process W8 and W9 documents for Tax reporting.
  • Effectively Explained additional Complex matters such as Fixed Income, Corporate Actions, Wash Sales, 990T forms, WIFIT's and Tax Treaties.
  • Research and follow up on complex tax and cost basis related matters.
  • Perform complex updates for Transactions, Investment Changes.

Nuclear NDE Inspector/IDDEAL Data Specialist

Sonic Systems International- GE Nuclear
Wilmington, NC
10.2016 - 12.2025
  • Performed Quality Control Inspections for Refueling Outages
  • Assisted with Data Admin/Operations for Project Management.
  • Maintained Integrity for Inspection results.

Advanced DC/DB/Help Desk Retirement Specialist

Milliman Actuarial Firm
Dallas, TX
09.2019 - 10.2021
  • Answer and Effectively assist with Inbound, outbound calls and chats for Defined Contribution/Defined Benefit plans
  • Submit, follow up and Complete Task
  • Perform Transactions, Investment Changes, Retirement Calculations
  • Effectively Assist with escalation calls.

Property Management Specialist

Billingsley/Cortland Properties
Dallas, TX
02.2015 - 07.2019
  • Performed Quality Control Inspections for Refueling Outages
  • Assisted with Data Admin/Operations for Project Management.
  • Maintained Integrity for Inspection results.

Education

Bachelor of Science (BS) - Business Administration

UL Lafayette, La
Lafayette, LA
04.2026

Associate Of Science - Quality Control/Assurance Inspection

SLCC & American Inst of Nondestruction Inspection
Brainerd, Minnesota - Opelousas, LA
01.2016

Skills

  • High productivity & Adaptability
  • Results and goals driven
  • Flexibility and Openness to new procedures/technology
  • Efficiency able to Foster teamwork and cooperation
  • Maintaining positively and Accuracy in dynamic environments
  • Strong complex problem-solving abilities
  • Efficient processing of large volumes of work
  • Strong analytical skills
  • Excellent interpersonal & Communication abilities

Certification

  • Level I & II NDE Inspection Certifications: Visual Inspection UT, MT, PT, RT
  • IDDEAL Concepts. Certificate of Completion: Iddeal ISI / BOP (12 Hours) CertWorks (4 Hours) EquipWorks (4 Hours) CompWorks / Flow Accelerated Corrosion (FAC) (4 Hours)
  • American Society of Pension Professionals & Actuaries- ASPPA CERTIFICATION

Timeline

International Tax & Cost Basis Operations Associate

Charles Schwab
10.2021 - Current

Advanced DC/DB/Help Desk Retirement Specialist

Milliman Actuarial Firm
09.2019 - 10.2021

Nuclear NDE Inspector/IDDEAL Data Specialist

Sonic Systems International- GE Nuclear
10.2016 - 12.2025

Property Management Specialist

Billingsley/Cortland Properties
02.2015 - 07.2019

Associate Of Science - Quality Control/Assurance Inspection

SLCC & American Inst of Nondestruction Inspection

Bachelor of Science (BS) - Business Administration

UL Lafayette, La
Annette Winbush-Thomas