Annette Aquino

Reviews all requests for boarding & funding for approval, completeness & accuracy. Boards new and renewed consumer, commercial and mortgage loans. Processes advances, payments & payoffs on various loan products. Maintains Guarantor records on the loan system. Performs all maintenance, and calculates and adjusts interest and fee accruals. Determines causes of rejected items and processes corrections. Balances work and prepare appropriate GL entries to various cost centers as required.

• Loan Account Set Up and OFAC Reporting and Compliance – Set up all entities, including borrowers, co-borrowers, and guarantors. Additionally, for all parties to credit, ensure CIS records have been established prior to funding the loan. Recognition of the parties to the loan is determined from the CIS Addendum. Obtain waivers from compliance as needed.
• Pricing and Repayment Schedules – Ensure the accuracy of the entered pricing (All-in Rate, Margin, and Index, teaser rates, LIBOR pricing options, as applicable) and repayment schedules (Interest only period, repayment terms (Mortgage style amortization. Straight-line amortization, 12-month average amortization schedule, and SWAP-related schedules, all of which may be customized for each particular client.
• Reporting requirements – Entering critical information for reporting purposes gleaned and/or translated from the Credit Approval Document, Loan Documentation Checklist, or other documents which support governmental, regulatory, and General Ledger/Financial and management reporting
• Loan Funding – Fund loan based upon disbursement authorization. Set up future disbursement account in ALDO as applicable. Boarder takes the form of an out-going wire, credit to a demand deposit account, issuance of Cashier’s Checks or offset to payoff/pay down an existing loan.

Efficiently managed a portfolio of 75 plus monthly files, including REO Purchases, Traditional Purchases, and Refinance. Prepared estimated and final Settlement Statement/Closing Disclosures. Addressed any funding conditions the lender may have. Communicated with all parties within the transaction including the seller, buyer, their respective agents, and lenders. Addressed client emails and phone calls promptly. Reviewed Preliminary Title Commitments to ensure a clear title before closing. Resolved liens and clouds on Title, by ordering payoffs and obtaining satisfactions or release. Worked with the post-closing department to address any recording rejects and lender post-closing documents. Prepared and distributed final closing documents. Disbursed funds, initiated wires, and made sure conditions were met to issue policies

• Manages escrow files from beginning to end, completing transactions by determining requirements, clearing titles, and assembling, preparing, and reviewing closing documents.
• Delegates appropriate duties to the Escrow Assistant when needed, prepares fee quotes, opens and intakes new orders, data entry, and manages workflow tasks for each file—the ability to work with 3rd party vendors.
• Review purchase contracts and addendums, andorder all documents needed to close promptly (i.e., payoff demand letters, insurance, homeowners association dues, property taxes). Prepares multiple documents required for closing such as Closing Disclosures, Settlement Statements, Act of Cash Sales, Certificates of Authority, Power of Attorney, etc.
• Works with reviewing attorney to resolve any title issues and/or requirements to pass the Act of Sale. Draft transactional documents as needed.
• Review and comply with lender closing instructions, prepare closing disclosure and balance with lender, and work closely with them throughout the closing process. Completes closing transaction documents by assembling documents; reviewing papers with parties; answering questions; checking documents for completeness and accuracy; and obtaining signatures.
• Submit recording documents with the appropriate Parish Clerk’s office either by e-file or mail, understanding and preparing title insurance policies, sending out post-close requirements, remittance of policy premium checks, and any other post-close request.
• Adheres to all company policies and procedures and follows company standards and practices as well as any applicable state laws and guidelines.

• Managed loan account administration and maintenance.
• Managed and supported special projects associated with the loan/mortgage document reviews and policy and procedures.
• Managed relationship with Customers, Realtors and Internal Management to review and finalize pending loans.
• Negotiated and approved Mortgage Loans for list price-cut offers/counter-offers on the property.
• Coordinated Short-Sales process with all parties, including Title Company, Buyer, Seller and Claim holders.

• • Managed day-to-day customer service inquiries
• • Managed loan account administration and maintenance
• • Managed and supported special projects associated with the loan/mortgage document reviews and policy and procedures
• • Offered new product incentives and evaluated client accounts and determined which issues require immediate attention by a Financial Advisor
• • Respond to product or client account inquiries, but not limited to loan payment processing, collection, escrow analysis, and research
• • Reviewed and audited client loan/mortgage documentation
• • Communicated and distributed account status information to management and various internal teams • Serve as a liaison between client and various internal departments

Assist sales force with the new account set up process

• Communicate and distribute account status information.
• Serve as a liaison between sales and various internal departments.
• Call on assigned accounts to maintain existing bankcard processing relationships.
• Assure the profitable pricing of Merchant Relationships.
• Meet established bankcard and POS goals.
• Prepare weekly and monthly sales reports as needed.
• Extensive knowledge with Visa, and MasterCard, Processing Risk and Regulations.
• Managed Merchant, Channel, Vendor, and Partner Relationship.