Healthcare professional with robust understanding of patient referral systems and proven ability to streamline processes for improved patient care. Known for strong collaborative efforts within teams and consistently achieving desired outcomes. Reliable and adaptable with expertise in managing patient data and coordinating with healthcare providers.
Overview
8
8
years of professional experience
Work History
Clinic Referral Coordinator
AltaMed
04.2024 - Current
Strong understanding of referral workflows, insurance requirements, and healthcare compliance in fast-paced clinic environments.
Managed communication between providers and patients to facilitate seamless care transitions.
Oversaw incoming and outgoing patient referrals, enhancing collaboration and support for patient care initiatives.
Analyzed referral patterns to identify opportunities for improvement in service delivery and patient care pathways.
Coordinated patient referrals to ensure timely access to services and reduce wait times.
Administrative Assistant / Patient Service Advocate
Altamed
10.2021 - 04.2024
Coordinated administrative tasks and communication efforts to optimize support for director's operational needs.
Managed scheduling and calendar coordination for multiple executives, optimizing time management and meeting efficiency.
Conducted regular inventory assessments to maintain adequate supplies and equipment for office functionality.
Streamlined office operations through development and implementation of efficient processes and procedures.
Compiled and analyzed data to produce accurate reports and presentations
Developed project plans that included timelines, milestones, and resource allocation to ensure successful project completion
Registered Behavior Therapist
Behavior and Education Inc.
02.2019 - 10.2021
Trained professional experienced in implementing behavior analysis therapy plans under the supervision of a behavior analyst to support individuals in developing social, communication, and daily living skills.
Developed and implemented individualized treatment plans for clients with behavioral challenges.
Implemented a behavior management system that improved student behavior and increased classroom safety
Conducted assessments to track client progress and adjust strategies as needed.
Applied behavior management strategies to help children develop self-discipline and appropriate social behavior
Executed individualized treatment plans that successfully addressed the unique needs and goals of each client
Behavior Technician
Autism Learning Partners
03.2018 - 02.2019
Analyzed behavioral changes through systematic assessments and provided detailed reports to supervisors to enhance strategic decision-making.
Facilitated strong connections with clients, families, and caregivers to ensure a supportive and inclusive atmosphere.
Engaged with educational staff and support professionals to uphold consistent application of behavior strategies.
Managed data tracking systems to assess client progress, guaranteeing thorough documentation of therapeutic outcomes.
Collaborated with multidisciplinary teams to assess client progress and adjust treatment strategies accordingly.
Licensed Practical Nurse in a Primary Care Clinic at Loyola University Medical CenterLicensed Practical Nurse in a Primary Care Clinic at Loyola University Medical Center