Annettie F. McNeil
Saint Augustine,FL
Summary
Dedicated leader, manager, and trainer with over 13 years of proven success in managing of inventory, personnel, and money. Strategic minded and customer focused departmental and store manager. Provided assistance to the store manager through diligent interactions with subordinates and customers. Adept at arranging and organizing staff schedule. Specialized in addressing employee/customer issues, monthly inventory, stocking and cash accountability.
Overview
16
16
years of professional experience
Work History
Bartender
Red Lobster
Saint Augustine, FL
01.2022 - 05.2024
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Deli Manager
Winn Dixie Supermarket
Saint Augustine, FL
12.2017 - 01.2022
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored temperatures of prepared food and cold-storage areas.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
Assistant Store Manager
Kentucky Fried Chicken
04.2014 - 06.2016
- Counsels staff on performance and productivity
- Primary performer of all inventory responsibilities; daily, weekly and monthly
- Responsible for drawer reconciliation, and all cash accountability for applicable shifts
- Provided daily support to store manager and owners in whatever they needed
- Accountable for fielding complaints and resolving problems within the department.
Assistant Store Manager/Icing
06.2012 - 02.2014
- Responsible for recruitment, training, and work scheduling of all employees at store location
- Accountable for all drawer reconciles, monthly inventories, and cash accountability
- Responsible for fielding complaints and resolving problems with all staff and customers
- Completes all staff evaluations and appraisals.
Deli, Department Manager/
Food Lion
11.2008 - 02.2012
- Responsible for monthly inventory to include stocking and waste management
- Coordinated with all departments to ensure proper support and supplies
- Provide appropriate feedback to subordinates concerning performance
- First point of contact for all staff in reference to scheduling and appeals in the case of any incidents
- Assists store manager in reviewing all departmental goals and progress towards meeting future goals.
Skills
- Computer Skills
- Proficient in Microsoft Office Software, including Word, Excel, Access, Publisher and PowerPoint
- Suggestive Selling
- Outstanding Customer Service
- Health Codes Compliance
Timeline
Bartender
Red Lobster
01.2022 - 05.2024
Deli Manager
Winn Dixie Supermarket
12.2017 - 01.2022
Assistant Store Manager
Kentucky Fried Chicken
04.2014 - 06.2016
Assistant Store Manager/Icing
06.2012 - 02.2014
Deli, Department Manager/
Food Lion
11.2008 - 02.2012