Annfernett Batson
Brooklyn,NY
Summary
Driven and meticulous housekeeper with a proven track record at Quality Inn, where I enhanced room sanitation and guest satisfaction through expert cleaning and organization. Skilled in teamwork and deep cleaning expertise, I effectively collaborated with staff to boost efficiency by 30%. Passionate about delivering exceptional customer service in fast-paced hospitality environments.
Overview
5
5
years of professional experience
Work History
Housekeeper Aide
NYC Health and Hospitals Queens
08.2023 - Current
- Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
- Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
- Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
Cabin Cleaner
Airways Cleaning
07.2021 - 11.2023
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
Housekeeper
Quality Inn
07.2019 - 05.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma - Accounting And Finance
Abraham Lincoln High School
Brooklyn, NY07.2018
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Hospitality background
- Dusting furniture
- Customer service-focused
- Deep cleaning expertise
- Customer-Oriented
- Vacuuming
- Vacuuming and sweeping
- Mopping and sweeping
- Bathroom cleaning
- Cleaning bathrooms
- Bed making proficiency
- Kitchen Cleaning
- Residential Cleaning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
Timeline
Housekeeper Aide
NYC Health and Hospitals Queens
08.2023 - Current
Cabin Cleaner
Airways Cleaning
07.2021 - 11.2023
Housekeeper
Quality Inn
07.2019 - 05.2020
High School Diploma - Accounting And Finance
Abraham Lincoln High School
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