Ann Helen Gonzalez
Medical Assitant
Henderson,Nevada
Summary
Highly Motivated committed, professional, reliable bilingual Medical Assistant/ Receptionist. Interested in obtaining a position within your company so that I may provide you with integrity, quality and courteous patient care.
Overview
17
17
years of professional experience
Work History
Independent Contractor
DOOR DASH/UBER EATS DELIVERY SERVICE
08.2018 - Current
- Responsible for accurate, quality and on time deliveries
- Remain in constant professional, courteous communication with customers
- Third party communicator between supplier and ordering party
- Customer service representative
- Handle and assist concerns or complaints in a professional and friendly manner
- Assisted in solving problems with orders by communicating between client and all parties
- Organized food delivery for events and company meetings.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
Live In Private Home Health Care Assistant
Private Client Luke Fallas
Bakersfield, CA
2023.04 - 2023.10
- Discussed with family to create care planning. Daily communication and contact with family regarding patient status.
- Medical Assistant, Nurse Aid
- Assisted client with bathing, grooming, dressing, and feeding
- Checked vital signs, Blood Pressure, Pulse and Temperature
- Educated client with meal planning
- Assisted client to appointments and provided transportation
- Communicated with physician and other authorized parties on patient condition and status
- Assisted with range of motion exercise
- Document input, output and patient medical information
- Assisted client with taking medication prescribed by physician
- Documentation and charting of all medical information.
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities for enhanced quality of life.
- Maintained clean and safe living environments, reducing the risk of infections and accidents.
Medical Assistant-OB/GYN
South West Medial Associates / United Health Care
01.2012 - 06.2015
- Customer service scheduling appointments, greeting patients, answering inbound calls
- Organize physician schedule
- Call and reschedule patient appointments
- IDX scheduling
- Experience with Rx
- Through Touch works Allscripts
- Submit Prior Authorizations
- Inventory and Quality Control log experience
- Patient Care Back Office Medical Assistant.
Health Home Care Assistant
Private client Julia Henley
07.2009 - 12.2011
- Provided direct daily home health Care visits
- Assist in administering medication prescribed by physician
- Daily health vital sign, blood pressure, pulse and glucose monitoring checks
- Input and Output documentation and health charting
- Accompany client to appointments
- Assist with physical therapy range of motion exercises and gait training as prescribed by physical therapist
- Review and explain health education, diet, and meal plans
- Assist client with activities of daily living, bathing, dressing and personal hygiene.
Medical Assistant II
Vantage Oncology/Sherman Oaks Radiation Therapy
Santa Barbara, CA
07.2007 - 06.2009
- Back office Medical Assistant, Radiation Oncology
- Perform and record patient vital signs, height, weight, temperature, blood pressure
- Record extensive patient health history
- Assist Physician with various cancer exams and minor procedures
- Assist Radiation Therapist with patient care and table equipment treatment set up
- Under direction of a Registered Nurse administered Injections
- Call in prescription refills
- Help with coordination of radiation treatment planning
- Spanish patient translator
- Front office-Greet and check in patients
- New patient registration and orientation
- Collect copayments
- Direct patients to multi-center educational media area
- Provide patients with literature, resources, and social services
- Answer and transfer heavy multi-line phone calls
- Appointment and radiation treatment scheduling
- Fax documents and medical records
- Insurance Verification and PPO Precertification
- HMO referral authorizations, IDX experience, Medi-Cal TARS
- Computer data entry using ARIA and Impact System
- Billing data entries in Entergy billing system.
Education
Certificate - Medical Assistant
BRYMAN College/National Education Center
Canoga Park, CAHigh School Diploma -
El Camino Real Adult Education School
Woodland Hills, CACertificate - Medical Billing
West Valley Occupational Center
Winnetka, CA01.2007
Certificate - Medical Diagnostic Coding
West Valley Occupational Center
Winnetka, CA01.2007
Certificate - Nurse Assistant/HHA
West Valley Occupational Center
Winnetka, CA01.2007
Certificate - Computer Literacy/Applications
West Valley Occupational Center
Winnetka, CA01.2007
Certificate - Business Administration
West Valley Occupational Center
Winnetka, CA01.2007
Skills
- Ability to collaborate with and function as support staff
- Outstanding ability to connect, listen, observe and provide eye contact with customers
- Problem solver with attention to detail
- Exceptional communication skills
- Ability to work with coworkers as a team or independently
- Bilingual, fluent English and Spanish
- American Heart Association CPR Certified
- Phlebotomy and lab certificate
References
AVAILABLE UPON REQUEST
Languages
spanish
Elementary
Timeline
Live In Private Home Health Care Assistant
Private Client Luke Fallas
2023.04 - 2023.10
Independent Contractor
DOOR DASH/UBER EATS DELIVERY SERVICE
08.2018 - Current
Medical Assistant-OB/GYN
South West Medial Associates / United Health Care
01.2012 - 06.2015
Health Home Care Assistant
Private client Julia Henley
07.2009 - 12.2011
Medical Assistant II
Vantage Oncology/Sherman Oaks Radiation Therapy
07.2007 - 06.2009
Certificate - Medical Assistant
BRYMAN College/National Education Center
High School Diploma -
El Camino Real Adult Education School
Certificate - Medical Billing
West Valley Occupational Center
Certificate - Medical Diagnostic Coding
West Valley Occupational Center
Certificate - Nurse Assistant/HHA
West Valley Occupational Center
Certificate - Computer Literacy/Applications
West Valley Occupational Center
Certificate - Business Administration
West Valley Occupational Center
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