Annie Blackwell
East Saint Louis,IL
Summary
Dynamic Store Manager with a proven track record at Dollar General Market, excelling in customer service and inventory management. Skilled in team leadership and problem-solving, I foster a positive work environment while driving sales and enhancing customer relations. Successfully trained staff, ensuring operational efficiency and high standards of store merchandising.
Overview
13
13
years of professional experience
Work History
Store Manager
Dollar General Market
05.2012 - Current
- Assisted in managing daily store operations and customer service tasks.
- Learned inventory management systems to track stock levels effectively.
- Supported team in maintaining store cleanliness and organization standards.
- Engaged with customers to address inquiries and resolve issues promptly.
- Participated in team meetings to discuss sales goals and customer feedback.
- Adapted quickly to new procedures and policies for efficient workflow.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Medical Assistant - Medical Assistant
Sanford Brown College
Collinsville, IL05.2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Team leadership
- Inventory management
- Store merchandising
- Cash management
- Employee training
- Goals and performance
- Operations management
- Recruiting and hiring
Timeline
Store Manager
Dollar General Market
05.2012 - Current
Medical Assistant - Medical Assistant
Sanford Brown College
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