Annie Bollig
Ellis,KS
Summary
Dynamic professional with a friendly demeanor and a strong work ethic, experienced at Hays Medical Center. Proven track record in customer service and problem-solving, adept at streamlining processes and enhancing patient experiences. Skilled in electronic health record systems and fostering teamwork to achieve organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Him-Medical Records
Hays Medical Center Inc.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Provided Medical Records to patients and signed them up for the patient portal.
Clinic Office Manager
Hays Medical Center Inc.
Hays, KS
09.2025 - Current
- Processed and reconciled customer payments using accounting software.
- Assisted in maintaining accurate customer account records and documentation.
- Communicated with clients regarding outstanding invoices and payment inquiries.
- Collaborated with team members to streamline billing processes and improve efficiency.
- Monitored aging accounts receivable reports to identify overdue accounts.
Customer Care Representative
Hays Medical Center Inc.
Hays, KS
07.2022 - 07.2022
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted patients with appointment scheduling, ensuring efficient use of resources.
- Utilized electronic health record systems to manage patient information accurately.
- Collaborated with healthcare teams to streamline communication and improve patient experience.
- Trained new staff on customer service protocols and software applications effectively.
Accounts Receivable Clerk
Sizewise
Ellis, KS
05.2005 - 09.2021
- Processed and reconciled customer payments using accounting software.
- Assisted in maintaining accurate customer account records and documentation.
- Communicated with clients regarding outstanding invoices and payment inquiries.
- Collaborated with team members to streamline billing processes and improve efficiency.
- Monitored aging accounts receivable reports to identify overdue accounts.
Education
High School Diploma - General Studies
Victoria High School
Victoria, KS05.2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
CNA certificate
Timeline
Clinic Office Manager
Hays Medical Center Inc.
09.2025 - Current
Customer Care Representative
Hays Medical Center Inc.
07.2022 - 07.2022
Accounts Receivable Clerk
Sizewise
05.2005 - 09.2021
Him-Medical Records
Hays Medical Center Inc.
High School Diploma - General Studies
Victoria High School