Annie Buck
Greenville,SC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Manager II, Operations
Amazon.com
Greenville, SC
10.2022 - Current
- Encouraged teamwork and collaboration among 120+ employees to create a welcoming and driven work environment dedicated to customer obsession within and outside of the warehouse.
- Pushed performance to not only match regional benchmark, but exceed expectations.
- Communicated clearly with teams within the warehouse to ensure awareness of policy/operational changes throughout the network.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Creative thinker inspired by solving problems quickly to mitigate risk.
Manager I, Operations
Amazon.com
Asheville, NC
11.2021 - 10.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Process Assistant
Amazon.com
Greenville, SC
05.2021 - 11.2021
- Assisted coworkers and staff members with special tasks on daily basis.
- Coached more than 75+ associates daily to meet and exceed site expectations.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and earned trust of associates and leadership within the warehouse to help build a strong team.
- Completed audits daily to show continuous improvement and helped celebrate the teams individual and collective wins.
Delivery Warehouse Team Member
Amazon.com
Greenville, SC
05.2020 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Lead Problem Solver for Pick and Sort shifts and maintained top quality to ensure customer promise.
- Trainer for Problem Solve to ensure equal training knowledge across all teams.
Education
Bachelor of Arts - Graphic Design
University of South Carolina
Columbia, SC05.2018
Skills
- Policy Implementation
- Strategic Planning
- Operations Management
- Time Management
- Complex Problem-Solving
- Expectation Setting
Timeline
Manager II, Operations
Amazon.com
10.2022 - Current
Manager I, Operations
Amazon.com
11.2021 - 10.2022
Process Assistant
Amazon.com
05.2021 - 11.2021
Delivery Warehouse Team Member
Amazon.com
05.2020 - 04.2021
Bachelor of Arts - Graphic Design
University of South Carolina