Annie Ciella Ingabire
Windham
Summary
Results-oriented Director of Operations specializing in process optimization and team performance enhancement. Expertise in conflict resolution and employee engagement fosters collaboration. Seeking to leverage operational skills in Human Resource management to advance talent development and organizational objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
House Manager
Paradise Residential Services
Portland
06.2025 - Current
- Managed daily operations of household staff to ensure efficiency.
- Coordinated schedule and appointments for household to optimize time management.
- Managed budgets and household expenses to ensure financial stability and responsible spending.
- Supervised cleaning and organization to maintain a welcoming and orderly environment.
- Tracked and organized household inventory to ensure availability of essential items.
Owner
Cici boutique
Bujumbura
12.2023 - 04.2025
- Founded and launched small business, transitioning from previous job to entrepreneurship.
- Managed daily operations of boutique, ensuring smooth customer experience.
- Curated product selection to align with current fashion trends and customer preferences.
- Developed marketing strategies to promote seasonal collections and increase foot traffic.
Director of operations
Shammah Company
Bujumbura
10.2022 - 11.2023
- Managed and optimized daily operations to enhance overall performance.
- Optimized resource utilization across human, financial, and material assets to support operational efficiency.
- Oversaw daily activities at Shammah Company to align operations with strategic goals.
- Acted as a bridge between executive leadership and operations teams.
Business Intern
Daystar University
Athi River
01.2022 - 04.2022
- Collected and analyzed data for financial reporting.
- Compiled weekly performance reports and presented insights to management.
- Assisted in planning and executing marketing campaigns.
Education
Bachelor of Commerce - Business Administration and Management
Daystar University
Athi River, KENYA01-2022
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Data Analysis (Excel, Google Sheets)
- Communication & Interpersonal Skills
- Team Leadership
- Household Management
- Household Budgeting
- Expense Tracking
- Event Coordination
References
- Edouard Niyongabo, Shammah Company, Executive Supervisor, 3464018166, niyoedouard1986@gmail.com
- Charles Butoto, Paradise Residential Services, Program Manager, 2072396483
Languages
English
Full Professional
French
Native/ Bilingual
Swahili
Professional
Kirundi
Native/ Bilingual
Kinyarwanda
Professional
Certification
- CRMA Certification
Timeline
House Manager
Paradise Residential Services
06.2025 - Current
Owner
Cici boutique
12.2023 - 04.2025
Director of operations
Shammah Company
10.2022 - 11.2023
Business Intern
Daystar University
01.2022 - 04.2022
Bachelor of Commerce - Business Administration and Management
Daystar University