Annie Collins
Arlington
Summary
I am a full-time editor seeking the part-time Service Associate role at Angelika Film Center. While I have been in the editorial field since 2018, I have six and a half years of customer service experience. I previously held positions at a restaurant and a pet resort and greatly miss the joy of working in customer-centric environments, enthusiastically serving guests and ensuring their experiences are smooth and enjoyable. Additionally, I studied film and media in college. With my love of film, I am eager to not only immerse myself in a space known for its high-quality films, captivating events, and premium facilities, but also to join the team and work each shift with the goal of making each customer’s day better.
Overview
14
14
years of professional experience
Work History
Associate Editor
The Association for Talent Development
02.2023 - Current
Proofreader/Editor/Writer
We Do Web
11.2018 - 01.2023
Pet Care Associate and Day Camp Supervisor
Olde Towne Pet Resort
06.2013 - 08.2018
- Coordinate staffing and supervise nine employees for Day Camp department
- Manage pet safety, behavior, area maintenance and cleanliness
- Provide daily evaluations to clients for new pets and address and appropriately handle behavioral and/or medical issues in person or by phone
- Groom, feed, and administer medications for pets
- Work with facility trainers when training clients’ pets
- Monitor, record, and report physical signs of boarding pets
- Data entry in boarding software system
- Assist with marketing team's social media efforts to engage clients
Cashier and Greeter
Buffalo Wild Wings
02.2012 - 06.2013
- Greeting all customers in a friendly and courteous manner and responding to any questions or requests of customers in a timely fashion
- Maintaining a clean and organized store as well as a welcoming environment
- Speaking to customers on a multi-line phone system and taking orders
- Ensuring an accurate accounting of all transactions, collections, and disbursements
- Controlling the flow of work in the restaurant by seating guests in station rotation
- Working closely with servers and bartenders and effectively communicating with co-workers and operating as a team
Education
High School -
Potomac Falls High School
Sterling, Virginia06-2013
Bachelor of Arts - English with a concentration in Film and Media Studies
George Mason University
Fairfax, Virginia05-2018
Skills
- Customer service and empathy
- Cash handling
- Digital literacy/POS familiarity
- Teamwork
- Cleanliness
- Detail-oriented
- Time management and organization
- Ability to work well under pressure
- Multitasking
- Strong communication
- Good judgment
- Flexibility
- Adaptability
- Collaboration
- Dependable
- Relationship building
- Problem-solving and critical thinking
Timeline
Associate Editor
The Association for Talent Development
02.2023 - Current
Proofreader/Editor/Writer
We Do Web
11.2018 - 01.2023
Pet Care Associate and Day Camp Supervisor
Olde Towne Pet Resort
06.2013 - 08.2018
Cashier and Greeter
Buffalo Wild Wings
02.2012 - 06.2013
High School -
Potomac Falls High School
Bachelor of Arts - English with a concentration in Film and Media Studies
George Mason University