Annie Faison
Rochester,NY
Summary
Staff Training Specialist with experience developing and facilitating employee training. Certified instructor in SCIP-R and CPR/AED with a proven ability to coordinate training programs, collaborate with leadership, and support workforce development initiatives. Known for building strong relationships across the agency, delivering engaging learning experiences, and contributing to organization-wide professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Staff Training Specialist
Heritage Christian Services
02.2025 - Current
- Facilitate staff development programs including Orientation , SCIP-R, and CPR/AED as a certified instructor, equipping employees with essential safety and behavioral support skills.
- Coordinate agency training logistics by managing instructor communication and serving as liaison between leadership, instructors, and staff participants.
- Partner with the Learning & Development Specialist to support implementation and compliance of the organization’s Learning Management System, Relias, and maintain training compliance.
- Present at agency-wide events including the Agency Summit and Communication Exchange, contributing to workforce development initiatives and organizational learning.
- Build strong relationships with employees across programs through onboarding and professional development training while operating as a key resource for instructors and staff across Heritage Christian Services.
Fiscal Intermediary Coordinator
Heritage Christian Services
07.2023 - 02.2025
- Manage budgets for individuals with specialized needs.
- Coordinate personalized financial plans with stakeholders.
- Secure funding and process reimbursements.
- Provide financial guidance and support to individuals and their support networks.
Executive Assistant to the CEO
Rochester Museum and Science Center
09.2022 - 01.2023
- Manage CEO's schedule, including meetings and travel.
- Act as liaison with stakeholders.
- Provide administrative support.
- Coordinate special projects and initiatives for the CEO.
Education
Bachelor of Science - Human Services
Southern New Hampshire University
Hooksett, NHSkills
- Strategic Workforce Development
- Training Program Leadership
- Organizational Learning & Talent Development
- Training delivery
- Learning management systems
Certification
- Certified CPR Instructor, American Red Cross
- Certified SCIP-R Instructor - Heritage Christian Services
Timeline
Staff Training Specialist
Heritage Christian Services
02.2025 - Current
Fiscal Intermediary Coordinator
Heritage Christian Services
07.2023 - 02.2025
Executive Assistant to the CEO
Rochester Museum and Science Center
09.2022 - 01.2023
Bachelor of Science - Human Services
Southern New Hampshire University