Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Annie Ferreira

San Antonio

Summary

Dynamic and customer-focused professional with extensive experience at Aramark, excelling in hospitality service and POS system operation. Recognized for creating personalized beverages that enhanced customer satisfaction and drove sales. Proven ability to maintain accuracy in transactions while delivering exceptional service in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Aramark
01.2023 - 08.2025
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.

Cashier

Aramark
04.2022 - 01.2023
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering the store and responded promptly to customer needs.

Education

Associate of Applied Science - Nursing

San Antonio College
San Antonio, TX
05-2027

Associate of Science - Biology

Palo Alto College
San Antonio, TX
07-2025

Skills

  • POS system operation
  • Hospitality service expertise
  • Excellent memory
  • Exceptional customer service

Certification

  • Licensed Food and Beverage - October 2026
  • CPR License - May 2027

Languages

Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Barista

Aramark
01.2023 - 08.2025

Cashier

Aramark
04.2022 - 01.2023

Associate of Applied Science - Nursing

San Antonio College

Associate of Science - Biology

Palo Alto College