Summary
Overview
Work History
Education
Skills
Business owner
Timeline
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Annie Graft

Annie Graft

Scottsdale,AZ

Summary

Adaptable professional with expertise in providing excellent service, personnel development, team collaboration, and customer engagement. Motivated worker and fast learner, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Hostel Worker

Worldpackers
10.2024 - 04.2025
  • Addressed maintenance issues promptly, ensuring minimal disruption to guests'' comfort during their stay.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Organized social events for guests, fostering a sense of community within the hostel environment.

Personal Trainer

Self Made Training Facility
09.2021 - 09.2024
  • Conducted initial consultations for potential clients, assessing their goals and providing recommendations for suitable training packages.
  • Consistently exceeded monthly sales targets by effectively presenting personal training packages to potential clients.
  • Mentored junior trainers on best practices for building a successful career in the fitness industry.

Public Affairs Officer

United States Air Force
05.2017 - 01.2020
  • Directed social media efforts, increasing engagement with key stakeholders and enhancing online presence.
  • Served as a spokesperson for the organization at public speaking engagements, articulating core values and priorities to diverse audiences.
  • Trained executive leadership in effective communication strategies for events and interviews, boosting credibility with external audiences.

Group Fitness Trainer

F45 Training
01.2021 - 07.2021
  • Contributed to overall gym success by maintaining high standards for cleanliness, organization, and professionalism in all aspects of service delivery.
  • Increased class size by marketing group fitness offerings via social media platforms and local outreach initiatives.
  • Collaborated with gym management to develop new programs and classes, increasing membership retention rates.

Online Fitness Coach

LuxFit Training
05.2017 - Current
  • Managed administrative duties such as scheduling, record-keeping, coordination with new coaches for smooth operations.
  • Trained new coaches, offering insight into successful coaching and business building, while providing feedback and assistance toward progress.
  • Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.

Education

Bachelor of Science - English Literature

United States Air Force Academy
Monument, CO
05.2017

Skills

  • Customer Relations
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Team Leadership
  • Social Media Management
  • Innovative Mindset
  • Problem-Solving
  • Attention to Detail
  • People Management

Business owner

As an entrepreneur for over 10 years, I have extensive experience in sales, customer relations, team management, and innovative problem solving in stressful environments. I am a valuable member of all teams I am a part of. I am self-motivated, hard-working, and have a flexible schedule to accommodate.

Timeline

Hostel Worker

Worldpackers
10.2024 - 04.2025

Personal Trainer

Self Made Training Facility
09.2021 - 09.2024

Group Fitness Trainer

F45 Training
01.2021 - 07.2021

Public Affairs Officer

United States Air Force
05.2017 - 01.2020

Online Fitness Coach

LuxFit Training
05.2017 - Current

Bachelor of Science - English Literature

United States Air Force Academy

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Annie Graft