Annie Harrigan
Salt Lake City
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teaching Assistant Volunteer
Growing Light Montessori Schools
Midway
01.2024 - 06.2024
- Provided support to students who needed extra help in understanding the subject matter.
- Created interactive learning opportunities such as games or quizzes for students.
- Assisted teachers with preparing lesson plans and materials for classes.
- Organized and maintained a clean, safe learning environment.
- Collaborated with school staff members on various projects related to curriculum enhancement.
- Supported teachers during field trips by monitoring student behavior and ensuring safety rules were followed.
- Stood in for classroom teacher during breaks or testing sessions.
- Worked one-on-one with at-risk students on core subjects.
- Assisted with grading assignments, tests, and other coursework according to established criteria.
Hostess
Midway Mercantile
Midway
04.2021 - 03.2024
- Directed patrons to lounges and waiting areas.
- Ensured compliance with health and safety regulations at all times.
- Assisted servers in bussing tables when needed during busy periods.
- Informed patrons of establishment specials and promotions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Greeted guests upon arrival and escorted them to their tables.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
Education
Some College (No Degree) -
University of Utah
Salt Lake City, UTSkills
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Professionalism
- Collaborative and Team-oriented
- Caring and empathetic demeanor
- First Aid/CPR
Affiliations
- I am a very active person- I ski, run, snowboard, hike, longboard, and play tennis. I also enjoy attending clubs at my school such as circus club and book club.
Accomplishments
- I was on the honor roll all of middle school and high school and was on the deans list this past semester as a freshman.
Certification
- I have my CNA certification and my first aid/CPR certifications.
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Teaching Assistant Volunteer
Growing Light Montessori Schools
01.2024 - 06.2024
Hostess
Midway Mercantile
04.2021 - 03.2024
Some College (No Degree) -
University of Utah
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