Annie Hayes
Merry Hill,NC
Summary
At Walmart, I unload, organize, and process general merchandise to be stocked on the sales floor. By leveraging skills in barcode scanning and team collaboration, I enhanced customer satisfaction and streamlined inventory management. My proactive approach to organizing shelves and mentoring new associates significantly improved shopping experiences, demonstrating my ability to blend technical proficiency with exceptional interpersonal skills.
During the past four months, while continuing to work with Walmart, I also studied and obtained the knowledge and skills of a sterile processing technician through the online program with MedCerts.
Overview
5
5
years of professional experience
Work History
Stocking Associate 2 TA
Walmart
07.2019 - Current
- Organized shelves to improve product visibility and accessibility.
- Unloaded delivery trucks promptly, ensuring efficient restocking.
- Maintained cleanliness in aisles, contributing to a pleasant shopping environment.
- Collaborated with team to rearrange displays, enhancing customer experience.
- Process general merchandise for stocking.
- Answered customer questions and provided detailed product information.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
- Utilized technology tools such as handheld scanners for efficient inventory management throughout the stocking process.
- Unloaded, sorted, and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps, and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to pass by quickly and quickly.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Interacted with guests in a friendly and knowledgeable way.
- Moved merchandise using pallet jacks, L carts, and top stock carts
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Program Certificate - Sterile Processing Technician
MedCerts
Online12-2024
Associate of General Studies - General Studies
College of The Albemarle
Elizabeth City, NC05-2013
Skills
- Assists Team leads with Inventory management
- Stock organization
- Shelf stocking
- Product rotation
- Barcode scanning
- Merchandise handling
- Backroom organization
- Stock verification
- Heavy lifting
- Restocking shelves
- Pallet jack operation
- Item scanning
- Workplace cleanliness
- Team collaboration
- Unloading merchandise
- Punctual and reliable
- Proper stacking and storage
- Customer assistance
- Friendly and personable
- Workplace adaptability
Timeline
Stocking Associate 2 TA
Walmart
07.2019 - Current
Program Certificate - Sterile Processing Technician
MedCerts
Associate of General Studies - General Studies
College of The Albemarle
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