ANNIE LAM
Fountain Valley,CA
Summary
Diligent professional eager to immerse myself in the media and entertainment industry, committed to continuous learning and contributing to team achievements. Possesses strong administrative, relationship-building, and problem-solving skills. Experienced in customer relationship management, accounting, administrative support, and executive assistance
Overview
8
8
years of professional experience
Work History
Sales Representative & Executive Assistant
International Sales and Marketing Group
01.2016 - 01.2024
- Coordinated with vendors to ensure accurate information on product availability, pricing, and inquiries prior to customer quotations
- Performed precise calculations of material, shipping, and labor costs, while effectively managing purchase orders, invoices, sales, and payments
- Managed phone calls and email promptly, while consistently meeting deadlines for new tasks
- Designed and implemented templates and documents in support of executive needs
- Managed travel accommodations alongside administrative tasks, adept at making last-minute modifications as needed
- Organized and oversaw projects to enhance productivity, concurrently fostering strong vendor and client relationships
- Crafted and distributed promotional emails and client recommendations featuring discounts, special deals, and services to drive revenue growth
Event Coordinator Intern
Business Expo Center
06.2018 - 08.2018
- Planned large-scale events such as trade shows, conferences and expos
- Designed floor plans using Microsoft Visio to supervise maintenance team to assemble layout accordingly
- Executed daily checklists for inventory, vendor management, and budget reporting
- Managed event deadlines meticulously and maintained proactive communication with vendors to exceed client expectations
- Performed thorough proofreading of written materials and provided constructive suggestions for improvement
- Strategized trendy contents and quickly published under pressure
- Utilized Google Calendar to coordinate schedules and timelines for events
Event Coordinator
Newport Beach Film Festival
08.2017 - 12.2017
- Utilized social media to successfully promote NBFF's Chinese Spotlight, resulting in increased attendance and revenue
- Conducted research within the Chinese community to establish enduring partnerships, ensuring seamless fulfillment of day-of-event requirements
- Collaborated with a team to cross-promote partnership events on social media, while also reaching out to new prospects with detailed proposals to enhance mutual awareness at no additional cost
- Engaged and pitched ideas clearly to ensure effective communication and prevent misunderstandings
Education
Bachelor of Arts - Communication, Public Relations
California State University, Fullerton
05.2018
Skills
- Technical writing: Press releases, News writing, feature writing, PSA, proposals, policy statements, memos, and instruction manuals
- Effective verbal and written communication in both physical and digital formats
- Proficient in computer applications: Microsoft Outlook, Word, Excel, PowerPoint, QuickBooks, Sharepoint, and Box
- Knowledge of social media: Facebook, Instagram, Snapchat, Eventbrite and Twitter
- Creativity to solve problems in team or independently
- Proficient in time management, prioritizing tasks, meeting deadlines, and optimizing productivity
- Exceptional verbal translation ability in Vietnamese
Timeline
Event Coordinator Intern
Business Expo Center
06.2018 - 08.2018
Event Coordinator
Newport Beach Film Festival
08.2017 - 12.2017
Sales Representative & Executive Assistant
International Sales and Marketing Group
01.2016 - 01.2024
Bachelor of Arts - Communication, Public Relations
California State University, Fullerton
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