Annie Lupoff
Woodland Hills,CA
Summary
My name is Annie Lupoff, a 19 year old nursing student who is enthusiastic and a reliable worker who aims to provide excellent customer service and create memorable experiences for customers. I am able to quickly respond to situations in a positive and professional manner. I pride myself as being skilled in accommodating any customer needs, addressing complaints and resolving issues in timely manner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
North Italia Restaurant
11.2023 - Current
- Enhanced customer satisfaction by responding to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided good quality service during high-volume periods
- Interacted with every customer and provided them good experiences at the restaurant.
- Performed opening and closing duties, in order to prepare the restaurant for the next shift.
Associate
In-N-Out Burger
03.2021 - 10.2023
- Provided great quality food in a high volume environment
- Frequently trained new-hires on multiple different positions
- Part of a very team-oriented work environment where communication was key to success.
- Responded to every customer's needs and did everything possible to accommodate personalized requests.
Education
Some College (No Degree) - Nursing
Los Angeles Pierce Community College
Woodland HillsGED -
El Camino Real Charter High School
Woodland Hills, CA06.2023
Skills
- Great Communication skills
- Safe Food Handling
- Love Customer Service
- Able to work great as a team
- Independently work well
- Hard worker
- Passionate about my work
- Organized
- Fast learner
Certification
- Certified Trainer, North Italia