Annie Melton
Rockingham,NC
Summary
Durable Medical Equipment Billing Specialist with proven expertise at Mabrys Home Care in processing claims and ensuring HIPAA compliance. Skilled in insurance verification and patient billing, I excel in resolving denials through effective communication. Committed to enhancing customer service and maintaining accurate records, I drive efficiency and accuracy in all billing transactions.
Overview
23
23
years of professional experience
Work History
Medical Billing Specialist
Mabrys Home Care
Hamlet, NC
05.2010 - Current
- Processed medical claims efficiently, ensuring timely submission and compliance with regulations.
- Verified patient information and insurance details to reduce billing discrepancies.
- Resolved claim denials through effective communication with insurance providers.
- Maintained accurate records of billing transactions and payment postings.
- Processing of Hospice orders and coordinating delivery of equipment to patients.
Cashier
Coastal Distributing
Rockingham, NC
08.2002 - 03.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and reducing discrepancies.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to restock shelves and organize merchandise displays.
- Resolved customer complaints promptly, improving satisfaction and loyalty levels.
- Trained new staff on operational procedures and customer service expectations.
- Monitored inventory levels, identifying trends to inform restocking decisions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Richmond Senior High
Rockingham, NC06.1999
Skills
HIPAA compliance
Payment posting
Claim submission
Insurance verification
Patient billing
ICD-10 proficiency
Medicare and medicaid process
Medical coding expertise
Insurance billing
Data entry
Medical billing
ICD-10
Medical terminology
Customer service support
Accounts payable
Customer service
Accounts receivable
Clerical support
Customer relations
Timeline
Medical Billing Specialist
Mabrys Home Care
05.2010 - Current
Cashier
Coastal Distributing
08.2002 - 03.2010
High School Diploma -
Richmond Senior High