Summary
Overview
Work History
Education
Skills
Timeline
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Annie Nguyen

Annie Nguyen

Fairfield,OH

Summary

Dedicated Shift Leader with 5 years of experience in the food and customer service industry. Skilled in enhancing customer satisfaction through effective communication, conflict resolution, and team leadership. Known for motivating staff, clearly communicating tasks, and maintaining a warm, welcoming environment that supports exceptional service.

Overview

5
5
years of professional experience

Work History

Shift Leader

Flubs Dari-ette
Hamilton, OH
03.2021 - Current
  • Monitored team performance, providing feedback to improve efficiency and productivity.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

Bachelor of Science - Nursing

University of Cincinnati
Cincinnati, OH
05-2028

High School Diploma -

Badin High School
Hamilton, OH
05-2024

Skills

Positive attitude

Leadership

Problem-solving

Customer service focus

Team collaboration and leadership

Prioritization

Adaptability

Clear and respectful communication

Multitasking

Patience

Timeline

Shift Leader

Flubs Dari-ette
03.2021 - Current

Bachelor of Science - Nursing

University of Cincinnati

High School Diploma -

Badin High School
Annie Nguyen