Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Annie Shumake

Summerville,SC

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

2
2
years of post-secondary education
27
27
years of professional experience

Work History

Certified Medical Assistant

Medical University Of South Carolina Musc
Charleston, WI
03.2025 - 04.2026
  • Assisted providers with patient intake, vital signs, and exam room preparation.
  • Documented patient information in electronic health records and updated medical charts.
  • Scheduled appointments, managed calendars, and coordinated patient follow-up visits.

Certified Medical Assistant

Palmetto Primary Care
Charleston, WI
05.2023 - 12.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Wellpath Healthcare

Al Cannon Detention Center
North Charleston, SC
02.2021 - 03.2023

Covid -19 team leader tester, performed EKGs and laboratory audits assistant.

Educated patients on visit instructions, medication use, and care preparation steps.

  • Assisted providers with patient intake, vital signs, and exam room preparation.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Collected specimens, processed lab samples, and prepared materials for testing.
  • Covid -19 team leader tester, performed ekg’s and laboratory audits assistant.
  • Prepared treatment rooms, cleaned medical equipment, and maintained infection control standards.
  • Documented patient information in electronic health records and updated medical charts.
  • Conducted diagnostic tests such as EKGs and hearing screenings.

Delivery Driver

Independent contractor
Charleston, SC
01.2022 - 12.2022
  • Transported parts to various locations to different locations throughout the Charleston, Summerville, Moncks Corner, North Charleston, Mount
  • Pleasant areas
  • Delivered parcels as independent contractor for local businesses and households.
  • Planned delivery routes using maps, traffic updates, and customer instructions.
  • Inspected vehicle before trips for safety, fuel, and readiness.

Certified Medical Assistant

Serenity Internal Medicine
Mount Pleasant, SC
11.2009 - 11.2010
  • Recorded patient's medical history, vital statistics and information such as test results in electronic medical records. Setup medical laboratory equipment. Showed patients to examination room and prepared them for the Provider. Preparedtreatment rooms for patient examinations, keeping the rooms neat and clean. Prepared and administer medication asdirected by the physician.
  • Prepared patients for testing and coordinated with medical facilities to schedule necessary tests.
  • Facilitated patient admissions by collecting necessary information and coordinating with medical staff. Help physicians examine and treat patients, handed them instruments and materials or perform such tasks as giving injections or removing sutures. Interviewed patients to obtain medical information and measure their vital signs, weight (triage). Operate electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
  • Recorded patient medical histories, vital statistics, and test results in electronic medical records to ensure accurate patient tracking and care. Set up medical laboratory equipment. Showed patients to examination room and prepared them for the Provider. Prepared treatment rooms for patient examinations, keeping the rooms neat and clean. Prepared and administered medication as directed by the physician.

Patient Registrar

Trident Regional Hospital
Charleston, SC
05.2007 - 03.2009
  • Received accurate information from patients. Registered all patients in a timely manner. Collected payments for delinquent accounts to support revenue recovery. Collected co-pays. Verified all insurance information. Resubmitted U899 claims for payment.
  • Registered patients for Trident Regional Hospital, gathering demographics and insurance details.
  • Verified coverage using hospital billing systems and payer eligibility tools.
  • Updated patient records in electronic health records and registration databases.

Admitting Representative

East Cooper Hospital
Mount Pleasant, SC
08.2006 - 05.2007
  • Scanned, adjusted, and filed charts to maintain organized patient records. Received co-payments when due.
  • Contacted doctor's office pertaining to physician's order. Made appointments for new and follow up patients. Verified all insurance. Understood and worked very closely with doctors.
  • Registered patients for East Cooper Hospital emergency and outpatient admissions.
  • Verified insurance coverage and demographic information using hospital access systems.
  • Collected signatures and completed admission forms for East Cooper Hospital patients.

Governmental Specialist

Perse Technologies
North Charleston, SC
01.2005 - 02.2006
  • Adjusted and filed Medicaid and Medicare remittances to ensure accurate processing. Conducted audits to maintain compliance.
  • Verified with payers that claims had been received. Corrected claims for payments and resubmitted claims. Verified coverage on the date of service. Interviewed patients for all pertinent account information.
  • Supported Perse Technologies clients with account updates and service requests.
  • Coordinated cross-functional teams on project schedules and deliverables.
  • Reviewed documentation for accuracy, completeness, and compliance.

Customer Service Associate

OSI Systems
North Charleston, S
04.1999 - 10.2003
  • Assisted customers with billing inquiries. Collected for past due accounts.
  • Identified and managed delinquent accounts, restoring long distance service and restricting access as needed.
  • Monitored and verified fraudulent accounts, ensuring accuracy of customer billing data and facilitating payment arrangements.

Education

Centura College
North, SC
01.2008 - 11.2009

Skills

  • Patient intake
  • Vital signs
  • EHR charting
  • EKG testing
  • Laboratory procedures
  • Blood collection techniques
  • Patient scheduling
  • EKG and Epic, Eclinical

Additional Information

Maintained strict confidentiality of patient information in compliance with HIPAA regulations, Collaborated with the billing department to ensure accurate coding and documentation for medical procedures and services rendered

Timeline

Certified Medical Assistant

Medical University Of South Carolina Musc
03.2025 - 04.2026

Certified Medical Assistant

Palmetto Primary Care
05.2023 - 12.2024

Delivery Driver

Independent contractor
01.2022 - 12.2022

Wellpath Healthcare

Al Cannon Detention Center
02.2021 - 03.2023

Certified Medical Assistant

Serenity Internal Medicine
11.2009 - 11.2010

Centura College
01.2008 - 11.2009

Patient Registrar

Trident Regional Hospital
05.2007 - 03.2009

Admitting Representative

East Cooper Hospital
08.2006 - 05.2007

Governmental Specialist

Perse Technologies
01.2005 - 02.2006

Customer Service Associate

OSI Systems
04.1999 - 10.2003
Annie Shumake