ANNIE SMITH

Dynamic Assistant Sales Manager with proven expertise at Rent A Center Warehouse & Retail Store, excelling in team building and development. Achieved a 20% increase in sales goals through strategic store improvement and precise sales reporting. Skilled in documentation, driving performance, and fostering a collaborative environment to meet and exceed objectives.

Sales professional with strong background in driving revenue and fostering client relationships. Skilled in team collaboration, adapting to market changes, and delivering impactful sales strategies. Known for reliability, result-oriented approach, and effective communication. Proficient in CRM software, negotiation, and market analysis.

• Documented and resolved which led to.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Cashier - Achieved highest Number of new credit accounts opened within one-month period.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

• CSP - Certified Sales Professional