Annie Szmyhol

• Built personal relationships with guests to promote positive experiences.
• Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
• Utilized effective communication and problem-solving skills to quickly resolve customer issues.
• Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.

I observed the daily operations of the team, and hung out with the patients. I played games and watched movies with them. I spent time with the RT and assisted with tasks and anything else I was asked.

• Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
• Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
• Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
• Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.