Annie Wagner
Shorewood,WI
Summary
Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.
Overview
8
8
years of professional experience
Work History
Retail Associate
Swanky Seconds
Shorewood, WI
03.2020 - 09.2020
- Sold luxury items to customers.
- Assessed quality of items for consignment potential.
- Processed customer payments by cash or credit card.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Lab Technician Intern
University of Wisconsin
Milwaukee, WI
04.2017 - 01.2018
- Washed dishes and prepared media for Biology Department.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Cleaned and sterilized lab area, tools and equipment.
- Followed laboratory guidelines for handling biological specimens.
- Maintained clean and fully operational laboratory equipment.
Professional Dog Walker
Rover
Milwaukee, WI
06.2021 - Current
- Com Responsible for the care and well being of canines in their homes.
- Kept dogs safe by remaining alert to environmental conditions such as hot pavements or nearby animals.
- Walked dogs while enforcing good behavior and manners.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Fed animals twice daily and refilled water dish frequently with fresh supply.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Teaching assistant
Shorewood Recreation Department
04.2016
- For gymnastics and dance classes.
Zion Ministries Food Pantry
01.2017 - 01.2018
- Food pantry for at risk community members.
- Responsibilities included inventorying donated food and clothing.
- Customer service.
- Fall and winter.
Education
High School Diploma -
Shorewood High School
Shorewood, WI06.2020
Some College (No Degree) - Marketing
University of Wisconsin-Milwaukee
Milwaukee, WISkills
- Customer service
- Collaboration
- Flexible
- People skills
- Team management
- Friendly, positive attitude
- Alertness
- Empathy
References
References available upon request
Timeline
Professional Dog Walker
Rover
06.2021 - Current
Retail Associate
Swanky Seconds
03.2020 - 09.2020
Lab Technician Intern
University of Wisconsin
04.2017 - 01.2018
Zion Ministries Food Pantry
01.2017 - 01.2018
Teaching assistant
Shorewood Recreation Department
04.2016
High School Diploma -
Shorewood High School
Some College (No Degree) - Marketing
University of Wisconsin-Milwaukee
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