Anniella Pollack
Homestead,FL
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Executive Assistant/Operations Manager
Hotaling Insurance Agency
12.2020 - Current
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed and maintained relationships with external vendors and suppliers.
- Coordinated office events, seminars and meetings for staff and clients.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail.
Education
Bachelor of Arts - Business Administration And Management
St. Thomas University
Miami, FL05.2005
Associate of Arts -
Miami Dade College
Miami, FL05.2001
Skills
Outlook
Microsoft Word
Excel
Applied Epic
DocuSign
Adobe
Teams
Certification
Licensed 2-20- Property General Lines Property and Casualty
Licensed 2.15 Life, Health and Variable Annuity
Languages
English
Spanish
Timeline
Executive Assistant/Operations Manager
Hotaling Insurance Agency
12.2020 - Current
Bachelor of Arts - Business Administration And Management
St. Thomas University
Associate of Arts -
Miami Dade College
Similar Profiles
Nicholas CrossNicholas Cross
Insurance Advisor at Hotaling Insurance ServicesInsurance Advisor at Hotaling Insurance Services
Anne Marie HuffAnne Marie Huff
Client Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance AgencyClient Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance Agency
Dawn LongoDawn Longo
Commercial Account Executive at Risman Insurance Agency/Hurley Insurance AgencyCommercial Account Executive at Risman Insurance Agency/Hurley Insurance Agency