Annika Christian
Yucca Valley,CA
Summary
Proactive and customer-focused, I excelled at Panda Express by enhancing customer engagement and maintaining high standards of cleanliness, contributing to a significant improvement in customer satisfaction. Skilled in cash handling and complaint resolution, my dedication to workplace safety and a strong work ethic consistently supported team success and operational efficiency.
Professional customer service provider with focus on delivering high-quality results and maintaining high standards of performance. Extensive experience in supporting team efforts and adapting to changing work environments. Known for reliability and flexibility, consistently contributing to smooth operations and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counter Help
Panda Express
02.2022 - Current
- Maintained a clean and organized workspace to ensure smooth operations and an enjoyable customer experience.
- Assisted customers with menu selections, offering suggestions based on individual preferences and dietary requirements.
- Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon delivery or pickup.
- Assisted in updating menu offerings by providing feedback on popular items and identifying potential areas for improvement.
Daycare Assistant
Paula Hall’s Daycare
06.2020 - Current
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Busser
Cactus Trails Cafe
03.2022 - 11.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Medical Assistant Certification - Medical Assistant
San Joaquin Valley College
Rancho Mirage, CA02-2025
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06-2021
Skills
- Workplace safety
- Food safety
- Customer engagement
- Cleanliness maintenance
- Cash handling proficiency
- Cash register operation
- Complaint handling
- Stock replenishment
- Menu memorization
- Upselling strategies
- Personal hygiene
- Excellent work ethic
- Point of sale systems
Accomplishments
- Acknowledged by management for great costumer service and leadership
- Supervised team of 10 staff members.
Certification
- Food Handler Certification - State or Local Health Departments.
Timeline
Busser
Cactus Trails Cafe
03.2022 - 11.2023
Counter Help
Panda Express
02.2022 - Current
Daycare Assistant
Paula Hall’s Daycare
06.2020 - Current
Medical Assistant Certification - Medical Assistant
San Joaquin Valley College
High School Diploma -
Yucca Valley High School