Annika Dumas
El Paso,TX
Summary
Mission-driven Barista Shift Lead with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 9 months of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar. Supervising employees and overseeing day-to-day operations.
Overview
4
4
years of professional experience
Work History
Barista Shift Lead
Dutch Bros
09.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Memorized ingredients and recipes for wide variety specialty drinks.
House Cleaner
Town Square Bunk House
09.2020 - 06.2023
- Wiped windows, tables, and other surface areas to eliminate dust and residue and increase aesthetic value
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Disposed of trash and recyclables each day to avoid waste buildup
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items
- Restocked room supplies such as facial tissues for a personal touch with every job.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Ranch Hand
Jarvis Ranch
01.2021 - 04.2021
- Maintained equipment and ranch structures
- Worked with ranch hands to clean stables and riding areas
- Repaired equipment and animal living spaces
- Kept grounds clean and orderly by monitoring and repairing fences, cleaning pens, and tanks
- Assisted in the birth of new calves and assisted with lambing.
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
Education
Freshman - Sophomore -
Fort Sumner Municipal Schools
Fort Sumner, New MexicoJunior - Senior -
Wildorado High School
Wildorado, Texas05.2022
Skills
- Customer service
- Farming
- Maintenance
- Communication skills
- Agriculture
- Time management
- Barista Training
- Cash handling proficiency
- Espresso machine operation
- Cleanliness standards
Timeline
Barista Shift Lead
Dutch Bros
09.2023 - 07.2024
Ranch Hand
Jarvis Ranch
01.2021 - 04.2021
House Cleaner
Town Square Bunk House
09.2020 - 06.2023
Freshman - Sophomore -
Fort Sumner Municipal Schools
Junior - Senior -
Wildorado High School