Annika Hardy
Mesa,Arizona
Summary
A hospitality worker, who excels in fast-paced environments. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Daycare Teacher
Children's Safari Learning Center
05.2024 - 10.2024
- Assisted children with special needs by providing tailored support and accommodations, ensuring inclusive learning environment.
- Conducted regular safety drills, ensuring children knew how to respond in emergency situations.
Daycare Teacher
Premier Children's Center
11.2023 - 04.2024
- Oversaw various activities such as snack time, outdoor time, playtime, and naptime.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Monitored classroom to verify safe and secure environment.
Server
First Watch
06.2023 - 10.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties.
- Handled cash transactions accurately.
Server
Union Grill and Tap
01.2019 - 03.2022
- Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, and manage bills.
- Organized and detail-oriented with a strong work ethic.
Server
Pullano's Pizza and Wings
02.2017 - 01.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, and manage bills.
- Performed opening and closing duties.
Cashier
Buger King
01.2016 - 01.2017
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Learned duties for various positions.
Lifeguard
Wet N Wild Waterpark
05.2016 - 08.2016
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
Education
Associate of Arts - General Studies
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2021
High School Diploma -
Greenway High School
Phoenix, AZ05-2018
Skills
- Strong Work Ethic
- Cash Handling
- Memory retention
- Safe Food Handling
- Effective Communication
- Teamwork
- Attention to Detail
- High Energy and Stamina
- Multitasking Abilities
- Time Management
Timeline
Daycare Teacher
Children's Safari Learning Center
05.2024 - 10.2024
Daycare Teacher
Premier Children's Center
11.2023 - 04.2024
Server
First Watch
06.2023 - 10.2023
Server
Union Grill and Tap
01.2019 - 03.2022
Server
Pullano's Pizza and Wings
02.2017 - 01.2019
Lifeguard
Wet N Wild Waterpark
05.2016 - 08.2016
Cashier
Buger King
01.2016 - 01.2017
Associate of Arts - General Studies
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Greenway High School
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