Shaina Papierski
Mayfield ,KY
Summary
Driven professional with extensive experience in child education and customer service, notably at Little Angels Daycare. Excelled in creating safe, nurturing environments, enhancing child development, and fostering strong parent-teacher communication. Skilled in time management and CPR/First Aid, demonstrating a strong work ethic and dependability. Proven track record of improving customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Daycare Teacher
Little Angels Daycare
09.2023 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
Server/Waitress
Cracker Barrel Restaurant
11.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Save A Lot
10.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma - General Studies
Mayfield High School
Mayfield, KY05.2023
Skills
- Time Management
- Child Safety
- Cleaning and sanitation
- Lesson Planning
- Strong Work Ethic
- CPR and First Aid
- Friendly and likeable
- Approachable
- Infant, toddler, and preschool curricula
- Parent-Teacher Communication
- First Aid Training
- Customer Service
- Social Skills Development
- Training in food handling preparation
- Strong Work Ethic and Dependable
- Child CPR and First Aid
Timeline
Daycare Teacher
Little Angels Daycare
09.2023 - Current
Server/Waitress
Cracker Barrel Restaurant
11.2022 - 05.2023
Cashier
Save A Lot
10.2021 - 01.2022
High School Diploma - General Studies
Mayfield High School
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