Annika Hogelin
Springville,UT
Summary
Customer-focused with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives, driving strong sales.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Retail Sales Associate
Bath & Body Works
Provo, Utah
07.2026 - Current
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Completed transactions in an efficient manner while providing excellent customer service.
- Organized displays to attract customers and promote sales.
Team Member
Pogo's Great Pizza & Chicken
Provo, UT
04.2023 - 09.2023
- Delivered quick, friendly service in fast-paced restaurant, increasing customer satisfaction and encouraging repeat visits.
- Collaborated with team members to ensure smooth operations during busy hours, contributing to overall team efficiency.
- Adjusted responsibilities to support team efficiency and workflow management.
- Processed high-volume transactions accurately while promoting new products, driving increased sales.
Tubes and Parking
Splash Summit Waterpark
Provo, UT
05.2021 - 09.2021
- Enhanced customer satisfaction through warm greetings and effective resolution of inquiries, concerns, and complaints.
- Executed transactions while ensuring accurate cash handling procedures.
- Coordinated inventory management and restocking to improve workspace organization and efficiency.
Education
College - Pre-Nursing
Utah Valley University
Orem, UT05-2029
High School -
Springville High School
Springville, UT05-2025
Phlebotomy Program -
Mountainland Technical College
Lehi, UT02-2025
Skills
- Detail orientation
- Time Management
- Team Collaboration
- Customer Service
- Communication (English)
- Fast learner with attention to detail
- Flexible
- POS system operation
Certification
- Phlebotomy Technician Certification (CPT)
Timeline
Retail Sales Associate
Bath & Body Works
07.2026 - Current
Team Member
Pogo's Great Pizza & Chicken
04.2023 - 09.2023
Tubes and Parking
Splash Summit Waterpark
05.2021 - 09.2021
College - Pre-Nursing
Utah Valley University
High School -
Springville High School
Phlebotomy Program -
Mountainland Technical College