Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TASNIM KHAN

Queens,NY

Summary

Passionate and customer-focused retail professional with strong experience in sales, POS operations, and personalized service. Skilled at building genuine connections with clients, recommending products to fit their needs, and creating a welcoming shopping environment. Bilingual communicator with a personal passion for beauty and skincare trends, eager to bring product knowledge and sales expertise to a dynamic beauty retail team.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

TJ Max
Queens, New York
06.2024 - 02.2025
  • Assisted customers in finding products and making confident purchasing decisions, while providing personalized recommendations.
  • Consistently promoted loyalty program sign-ups, helping to increase store membership.
  • Handled returns and exchanges with professionalism to maintain customer satisfaction.
  • Processed transactions accurately using point-of-sale systems.

Check-in Agent

Intercruises Shoreside & Port service
New York, New York
06.2023 - 08.2024
  • Checked in cruise passengers using various computer systems and directed cruise passengers through the cruise terminal.
  • Escorted passengers from the ship to the U.S. Customs and Border Protection officers for the necessary document verification.
  • Trained new check-in agents on best practices in customer service delivery, fostering a positive work environment.

Cashier

SSP America
Queens, New York
07.2021 - 10.2022
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed high-volume transactions with accuracy in a fast-paced airport environment.
  • Recommended products and upsold add-ons, contributing to daily sales growth.
  • Worked a flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Arts - Hospitality And Tourism Management

New York City College of Technology
Brooklyn, NY
06-2027

Regents Diploma -

Richmond Hill High School
Queens, NY
07.2022

Skills

  • Customer service
  • Teamwork
  • Problem solving
  • Teamwork and collaboration
  • Retail sales
  • POS system operations
  • Product knowledge
  • Sales techniques
  • Detail orientation
  • Client relationship building
  • Retail experience
  • Passion for beauty and trends
  • Money handling
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Languages

Bengali, English, Hindi

Timeline

Retail Sales Associate

TJ Max
06.2024 - 02.2025

Check-in Agent

Intercruises Shoreside & Port service
06.2023 - 08.2024

Cashier

SSP America
07.2021 - 10.2022

Bachelor of Arts - Hospitality And Tourism Management

New York City College of Technology

Regents Diploma -

Richmond Hill High School

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