Annika Morrison

• Serving high customer volumes during special events, nights, and weekends.
• Performs opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Established strong relationships and gained 5 + regulars by engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Maintain service throughout all sections with holding capacity of 200+ people.

Managed over 100+ items for wardrobe and accessory collections, keeping items in pristine condition.

• Assisted in styling of shoots for print and television advertisements with celebrity clientele.
• Produced and updated detailed inventory reports to document all items in wardrobe.
• Interacted with multiple high-end luxury brands to obtain samples for styling projects.
• Arranged collection and return of all sample items in timely and professional matter.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Communicated with both FOH and BOH to ensure any questions / needs were met.
• Kept up with running side work throughout each shift.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.
• Managed floor plans for even and smooth table turnovers.
• Supported and communicated needs of 8+ person wait staff who attended to specific needs of countless customers daily.