Annika Paige

• Enhanced customer satisfaction by providing efficient and friendly service during checkout.
• Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
• Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
• Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
• Prevented loss by identifying fraudulent transactions and following established security procedures.
• Helped customers complete purchases, locate items, and join reward programs.

• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Increased client satisfaction by providing accurate and timely tax preparation services.
• Prepared tax returns for clients in various industries according to government regulations and requirements.
• Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.

Addressed customer needs and inquiries at a retail mall.

Labeled new products and displayed them on sales racks.

Manage preparation of personalized items promptly.

Assist customer in finding sizes on clothing or making recommendations to different products

• Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
• Picked orders, packed boxes and prepared shipments.
• Ensured compliance with safety regulations during all aspects of the merchandise processing workflow, promoting a secure work environment for all employees.
• Inspected items to check quality and accuracy against specifications.
• Expedited order fulfillment times with accurate picking, packing, and shipping of customer orders.
• Managed returns and exchanges efficiently, updating inventory records accordingly.
• Established clear communication channels among team members for seamless collaboration during high-pressure situations such as holiday rushes or promotional events.
• Maintained cleanliness and organization throughout the warehouse facility, creating an efficient workspace conducive to optimal productivity.

• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Increased client satisfaction by providing accurate and timely tax preparation services.
• Completed and filed returns with tax departments at local, state, and federal levels.
• Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
• Maintained compliance by adhering to current tax laws and regulations.